Exploritorium — Attraction in Niles Township

This place overall was a great experience for my two year old, myself, and his grandparents. It is something unique for a park district. However, there were some negatives during our time here such as the staff not being attentive in the space (at the desk on cell phones and not being friendly when questions were asked). I would recommend this space mostly for younger kids (6 and under). Most of the activities are geared to smaller children.

Pros: clean, easy to access, several areas for toddlers, seats in each area for adults, clear eye sight in every area to watch your little one, activities geared toward learning and burning off energy, baby seats at several areas for infants so they can enjoy.

Cons: staff was not attentive, relied heavily on parents to keep area clean and safe for children, experience will heavily depend who is there since staff is not keeping parents/kids accountable, pricing structure ($5 for resident and $6 for nonresident, this is for everyone), only one size of smocks for water table, the track on top of water table was broken and was not available for use, not for older kids (geared towards infants, toddlers, and...

Beautiful facility. I had my son’s 4th birthday party here and the space was clean and big. The party room was also spacious.

However, the staff is absolutely atrocious. They were extremely rude and unwelcoming from the moment I walked in. I wish I had been notified of all the events happening, because the parking lot was so full that my guests had to circle around over and over again to find parking. When I mentioned that, the front desk didn’t care at all.

Second, the staff did not let people know where to go. Just sat at the front desk not directing anyone anywhere as they came into the facility.

Third, I had two staff members interrupt my party to tell me to “wrap it up” when I had plenty of time to clean up. Very upsetting and belittling.

I wish this facility would train their staff. They completely ruined the event for me and left me stressed out after I left. No one should have to go through this when they are paying their own money to...

Everyone spoke wonders of this place, what a disappointment. This place is filthy as you walk in the smell is overwhelming. The water in the play area did not look clean. Definitely not a place for kids who can't walk. My kid almost got run over and older kids just take things of little kids hands, Definitely not a place for kids that are too little or too old. Aside from that front desk lady was anything but welcoming, even after we mentioned it was our fist time. Not to mention overpriced for a place so poorly maintained. Not sure why adults have to pay. The only plus is that the "ticket" is valid all day. As soon as we came in we decided the 18 dollars was not worth it and requested a refund but it became too much a hassle we gave it 20 minutes instead but we decided to never go back.

Thanks but no thanks. Only wish I could have...