Duplin Winery — Attraction in North Myrtle Beach

We have been members here since we moved down from Ohio in 2017. The owners are the greatest, kindest, gracious, sweetest family I've ever met. We have visited all 3 of their locations and have been treated like family by everyone . The only problem The myrtle beach store has ever had was the gross abuse of the members . The same extremely large group would come everyday and bring lunches, snacks, coolers, order takeout delivered to them, plug crackpots in, and sit there the entire day after pushing all the tables and chairs together . They never purchased anything ...they would bring their own wine in the coolers and sneak it , or go to their cars. We personally have repeatedly witnessed it all. My husband and I were in the very top of the list of the top 100 sales last year and we didn't see any of them. Proving more that even if you paid for a few glasses of wine 3 days a week and didn't buy a single bottle you would have surpassed the top sales ...the only thing they were doing was taking up seats for PAYING customers that would've stayed for more than 1 glass because they never could find a seat to sit. Also, they were just taking advantage of the kindness and generosity of the owners and workers. We have personally heard the rudeness and nastiness of these same members towards the workers since they have been told they could no longer continue this behavior. It was utterly disgusting. Show me a place of business you can do the things they have been doing ....There is no such place ...The winery is better off without these people and you will make 2x more money from the public that is actually spending money and now have a place to sit and enjoy your beautiful...

The entire experience was a disappointment. My boyfriend and I tried to split a tasting (he was driving) and they said there is no splitting tastings. This was not posted anywhere. We then decided to order a flight since you can apparently share those but not a tasting? We have shared tastings at many other wineries before. We also saw it was $10 to add on charcuterie so we went to do that and instead of it being $10 as advertised, it was $15 with the flight. Apparently it’s only $10 if added onto a tasting. We checked out and the guy gave us the wine selection sheet and vaguely gestures to where we get the charcuterie. We had no idea where to get the wine. We go to the counter and ask the lady there where we get our wine and charcuterie. She just says “you need charcuterie?” It’s like she didn’t hear anything we said. She got us our charcuterie and told us where to get the wine after we asked again. The charcuterie was a small amount of salami, cheese cubes, dried cranberries, and almonds with a large bag of crackers. They definitely skimped on the meat and cheese in favor of the almonds, cranberries, and crackers. We then went out to get our wine flight and the wine pourer asks for an ID as collateral for the wine flight glasses and glass fixture. I’ve never been asked for an ID as collateral for a wine flight/tasting before. We then get our wine and they all taste no better than Arbor Mist. It tasted so bad that we couldn’t even finish it all. Overall, it was a very disappointing experience from the lack of customer service and the poor tasting wine. If I could give the review 0...

I would like to give a big shout out to Jennifer Blanchard ( employer at Duplin Winery) I know she handles the club shipments. We have been members a few years now and she has been awesome to work with and prompt email responses to answer any questions we may have had. I could and should have given her shout outs in some other situations but I have only told her. Until now! There were glitches that happened on Fed-ex side of my quarter club shipment, being told it had arrived at my pick up location, but it wasn't there, she jumped on board with in 5 minutes of receiving my email...she worked adamantly to resolve this, found out others had this issue arise...she sent out another shipment because first one was showing return to sender, again the next day I received notice it arrived, but went the next day again and still nothing. She worked on her end still, after this next noticed it didn't show delivery address, but I went to my local pick up location who told me to try 2 other locations and finally received our shipment. Jennifer has always been awesome in customer service relationships and she stayed intouch with me perfectly, she's a joy...only spoke to her with emails but feeling such a personal touch! Thank you Jennifer, I am sure this was quite frustrating for you but your caring and kindness goes above and beyond!

Happy Valentine's...