This used to be Quality Rentals before Buddys took over. My guys from Quality Rentals Randy and Greg were the BEST. All I had to do was call them explained to them what I was looking for and they had it to me in a few days. Never Ever did I have a problem with them or return anything. Now its a joke in that store since those guys left. So I bough a washing machine and I was having problems with it the first 2 weeks I had it so they said ok we will bring you a new one, well they did but it was not my Kenmore. So after months of back and fourth I finally got a new Kenmore and thats what I wanted. So I get that paid off and I want to get the matching dryer, not to difficult right, WRONG!!!! To make a long story short I got a dryer in January it had to go back it wasnt working right. So they send me a loaner. Well remember that was in January 2019. Well February I have a dryer delivered and it was the wrong one. They came and picked it up and left me with a loaner dryer. June 26 2019 I finally got the correct dryer. I had made MANY calls and stopped by the store once and spoke with the manager Peter. I just have to say he is a great smoke blower. I have been doing buisness with this store for 20 years!!!! Now that I was left with a bad taste in my mouth I will not be buying another item from this store. I will pay off my dryer and I will be looking for a different company to do buisness with. It seems like when you do what your suppose to do on your end, something is screwed up on the other end. When they lost Randy and Greg they lost awesome...
Read moreI had a Friday afternoon event and the fridge I thought was going to show up didn't. I was stuck, desperate and out of time. One of my staff suggested I stop at buddy's just to see what they could do for us. The staff at buddy's incredibly friendly! within 5minutes I was on a first name basis with everyone in a buddy's uniform. Apparently knowing the name of the people who walk in the door is a company value because they all called me by name and none of them had to ask me for it twice. Anyway, I explained my situation which to them didn't seem like a problem for them AT ALL. The floor manager made two phone calls. When he was done he said he could have a refrigerator delivered to the church in the next two hours which was AWESOME because I was on my motorcycle and had no way to transport a refrigerator! Long story short these guys and girls are incredible, they care about people and they're not just after your money.
Malcolm Miller Capital...
Read moreI have been a long time customer at the Olympia location. The staff Pete,Jordan,Daniel, and Cassandra have offered superb customer service. Throughout the course of business conducted with each and every one of them; they have gone to extraordinary measures in order to accommodate me through some extremely difficult hardships. Due to personal issues I will not go into great detail for the cause of these major road blocks of my life. However, I will say I am eternally grateful for all of the support, kindness, understanding, and measures the staff mentioned above have gone in order to maintain my business. To those out there that have credit issues, I highly recommend Buddy's Home Furnishings, and their staff. I can not begin to articulate how phenomenal they...
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