Omaha Performing Arts — Attraction in Omaha

My family and I were so excited to see Wicked. We had family travel 500 miles to go to the show. I bought tickets in the front row of the Grand Tier so we could have a comfortable, enjoyable experience. I checked multiple times to be sure I had the seats I wanted. I paid $103 per seat and seeing the prices behind me I was sure I was in for a wonderful night. Imagine my surprise when the ushers directed us to the very last row in the theater seated with about 20 or 30 other disenchanted patrons thinking they had the same seats. And guess what? The ticket office denied that we were bait and switched and couldn't do a thing about MY MISTAKE! I would have never paid $103 per seat to sit in the back of the house struggling to hear and see this fantastic production. Shame on you OPA. I hope I know what I bought I I didn't get it. Buyer beware!! Make sure the OPA computer doesn't switch your seats before you...

I stood in line for the Hamilton tickets sale on one of the hottest days of the year. The staff at Omaha Performing Arts figured everything out to make it as easy and pleasant as possible to navigate the huge sea of ticket buyers. They gave me a wristband and a clipboard with a form for the ticket options: dates, times, seat locations, costs, etc so I could pre-plan my purchase. Then I waited in the shade at tables and chairs which were set up for the buyers where they provided cold water to drink. I never actually got in line until my wristband number was called, and then it took about 45 minutes to go through the account verification/creation process and purchase my tickets. I was the 290th box office ticket buyer while there were 20,000 buyers waiting online, and it took me about an hour and a half to get Hamilton tickets. Good...

Seven stars for the high quality of the performances - our incredible symphony, and the wonderful touring acts who visit us. Five stars for the courtesy of the staff who accommodate many needs. But the reason I stopped buying season tickets should be mentioned so it doesn't happen again: at the Holland, they gave me seats that appeared to be on or near the aisle, but they weren't, yet I needed aisle seats for my mother whose mobility was impaired. They refused to change the seats, she couldn't go, and now she is too unwell to ever attend again. Think carefully about what you're doing to people's lives when you refuse access to a person with a medical issue, please. In addition, at Orpheum, there are loge seats from which only a sliver of stage may be seen, and they should warn people before purchase, what they are...