GameStop — Attraction in Orange City

Today I was there to purchase a game by exchanging three of mine. Before going I went online to make sure the video game I wanted was in stock and the price of the trade ins. Fast forward to 4 when I arrive and while doing the exchange, I’m informed that one of the video games is “retro” and can only be traded at certain locations. I went back to the game stop app is actually specifically says go to any store. I proceed anyways trading in the other two and ask about the video game I’m there to purchases. The video game that online say in stock and while I understand that online may not always be accurate Favein ( I think this is their name.) doesn’t attempt to check anything or anywhere but instead say “ I haven’t seen that game in awhile.”

Of course my business is no longer required so I’m leaving but what do I see when walking out? The video game on the bottom self.

It wasn’t busy. There was no one else in the store. It’s not like their attention was divided or they were multiple tasking. They just had no interest to be helpful just I could have sworn was...

Allow me to explain my rating in detail, my visit here recently was very stressing. I went in knowing what to purchase, and the amount it would be. The staff is amazingly welcoming and helpful often times making a single purchase become quite the adventure in a bag with the great recommendations in titles and genres. Now, to my personal dilemma, I purchased Star Wars Battlefront 2 (PS4) and under the assumption that all is well, I went home and when I sat down to finally get to playing I was greeted to an empty box. Now, you assume when you purchase a game that the CD is collected from the drawer and placed inside in a fluid manner, but this wasn't the case. I had to take time out of my day, to travel back to this location which I do not live near and hope I could get my game without any push back. If your visiting this prestige location, ensure that new associates give you the game, always double check before you...

Pre-ordered several items back in the beginning of May and the first one was to be delivered June 1st and I paid extra for that. It never showed and was told it was back ordered but that shouldn't have happened considering I pre-ordered it but was told it would be back in stock on June 22nd . That came called and ask where my order was and was told not in-stock till the 25th. Called after the 25th was told there was a mistake made on their end and they had it in stock and it would go out to me . They screwed up my payment I called they said it would take 24hrs but the item was still there and I was good. Get an email today saying again they messed out on my payment even though the info they had was correct so I called once again only to be told now it was out of stock again ..I canceled every prorder I had and there were about 4 of them and will never deal with gamestop on anything ever again ..they are...