
This is the WORST and most COSTLY experience I have ever had. Melissa helped my daughter with trying on dresses. My daughter found the perfect dress for her, very form fitting. Melissa measured her and stated that her measurements were 35, 25, 36. My daughter noted that she was being squeezed by the measuring tape at the bust and hips, but Melissa assured her that she had worked for Victoria's Secret for 2 years and she knew how to measure. Melissa then repeated several times that my daughter was a perfect size 4. The only difference was that the dress would be 25.5" at the waist. Not a problem. We ordered the dress. My mom paid for her dress and signed the forms after being told that there were no refunds. We understood. She was not aware that the measurements were written somewhere in the paperwork and was not told to verify the measurements were accurate. Fast forward to 2 months before my daughter's wedding and the dress arrives. She tried it on and it was way too small. The only way to zip the back was to pinch her skin significantly, and the straps were way too tight because the dress could not be pulled up all the way. I was hopeful that the seamstress could fix it so we went to the seamstress. The look on her face when she saw my daughter put the dress on spoke volumes. She said she would talk with the owner of Blush Bridal, Kim. We returned to Blush Bridal where we met with Kim and Alina again tried on the dress to show her. Kim took measurements but clarified that she would expect there to be some discrepancy between her measurements and Melissa. She was doing a CYA very quickly. She measured my daughter at 36, 25, 37.5 and tried to say my daughter gained weight in her bust and hips. I can't imagine someone gaining only in their bust and hips, but not even a 1/4 inch in their waste. Then she looked at the paperwork and she said that Melissa measured her at 33.5, 25, 36. So she tried to convince us that Alina gained 2.5" in her bust in about 2 months, but didn't gain anything in her waist??? Melissa wrote it down wrong. And those measurements were for a size 4, but for my daughter's bust she needed a size 8, and for her waist a size 4 was good, for her hips she needed a size 6 (if I understood her correctly). Essentially, we should have ordered a size 6 or 8. But that isn't what her employee told us. We relied on Blush Bridal to provide accurate measurements and tell us what size my daughter needed based on those measurements. Melissa made a mistake, but Kim, the owner, would NOT own up to it. Her resolution was for us to sell the $2700 dress and she could get us a discounted dress and she would pay half so it would cost us under $1000. Blush Bridal messed up and she expected us to put out MORE MONEY and to TRUST her. DO NOT TRUST BLUSH BRIDAL! If we had made the mistake, I understand we would be responsible. They made a mistake and took NO ACCOUNTABILITY. Ultimately the seamstress made alterations and my daughter lost weight from the stress, and the dress survived until dancing at her wedding when the strap actually broke from the stress (not at the seam, but in the middle). Alterations cost us $800 and the dress did not required hemming so Blush Bridals mistake also cost us more money (should have been about $500 in alterations). To say I'm angry is an understatement. If you do decide to use this company that does not care about their customers, have a professional measure first and double check...
Read moreLast year in March I stopped in to try on some wedding dresses for my June 2023 wedding. I worked with Kim, who was absolutely amazing. She was very sweet and patient, and although I told her I had no specific budget, she still showed me options on various price ranges, so I never felt pressured to buy something pricier. The bridal shop itself is very clean and cute. It’s small and inviting, so you have a more personal experience during dress shopping, and you feel like it’s all about you while you’re there. They have many style options, and rather than buying a standard size dress, you order a dress in your nearest size measurements, which saves you time and probably money for most seamstresses not having to do as much for alterations. I merely had to have my shoulder straps shortened. The dress was constructed well enough that even though my waist was an entire couple inches smaller from when I tried my dress on, it still looked fitted perfectly. I ordered my dress that day, and in October I picked it up. My mom lives in Wyoming, so I asked if it would be alright to try it on that day and take a picture or two so I could show her - she graciously agreed and helped me put on and frame the dress. They did tell me they have a seamstress they partner with (or highly recommend) that they could send it to, but since I moved to Pennsylvania I opted to find one locally. I do think it was nice to have that option of convenience for brides. The dress itself was also absolutely stunning, and I felt like a princess on my wedding day. I didn’t want to take it off. I told my husband after the wedding that I wish I had more reasons to wear it because it was so gorgeous. I would absolutely recommend this place to any bride looking for a high quality wedding dress and a personal dress shopping experience. If they sold other speciality dresses, I’d come here for those too just based off the excellent experience I had for this very...
Read moreI just got married in November and went to blush bridal as my first stop and found MY dress! Initially I had appointments for the following day with some of my bridal party at other shops and I said I would think on it. They told me no problem and if I wanted the dress they had a window I could come back the next day and say YES to the dress. After trying in many more dresses nothing was comparing to the dress I tired on at their shop. Nothing was coming even close I knew that I needed to go back and get my dress we gave them a call and they said come on back and get my dress she also found a vail that looked as if it was made for the dress! It was such a fun private experience me & my family will never forget. I hold a special place in my heart for blush bridal for making me feel like the bride...
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