I started my experience with campmor when I was looking for a roof basket for my vehicle. They had exactly what I was looking for and at the right price unlike most of their competitors which were marking up the price. I placed my order and in exceptional timing they had my order processed and and already shipped out to me.

Now when my package arrived I did see some damage on the box that made me nervous, I proceeded to open the package and found damage on my new roof basket and my first reaction was (Aw man this is about to get complicated) now I know this stuff happens all the time with any company so I took pictures of the damage and emailed them out to the company and then waited for a response.

It was only a few hours later that I had a response not only by email but by phone as well!!! wondering how they could satisfy me as a customer.

I have never experience this kind of AMAZING service. They didn’t try to deny that the damage was there, they didn’t throw me through all kinds of technical processes they simply made it about ME. THE CUSTOMER. And when we decided on what to do to satisfy me they were already finishing processing that claim before I was even off the phone.

I AM MORE THAN SATISFIED!!

100% best customer service I’ve ever recieved and I will be shopping here for all my future online camping supply needs.

GREAT JOB CAMPMOR!