DSW Designer Shoe Warehouse — Attraction in Parsippany-Troy Hills

I had an outstanding experience at DSW thanks to the associate, CJ, who assisted me with an exchange turned return for Brooks running shoes. While they didn't have the colorway I really wanted in a different size, CJ was super helpful, patient, and knowledgeable. They took the time to explain everything clearly, and handled my return seamlessly. Their professionalism and friendly attitude made the experience stress-free, and I truly appreciate the effort they put into making the process so easy!...

I have a store in town, but this location it’s convenient since right across from my job. Even on the wknd I rather come to this location. IDK why exactly. There is something about this location that I like. The girls are always nice, even when customers walks-in with “a mood” like myself today, because for some reason the system was not recognizing our phone number. And this didn’t matter to Gianna, who was patient and continue to be nice while helping me. Thank you Gianna for...

Horrible experience here with the employees. I went up to ask a question, two girls (manager and a blonde girl) are talking and I said excuse me do you have this. I got the nastiest look and answer as if I interrupted they're important gossip at work. My Wife also asked the manager a question about a size and was rudely told that she can't help with out the box. We left and aren't...