Well as anyone can see, I have never left a review before for anything! However in this case it felt entirely appropriate to do so.
First I was going to this gym with my sons for a while before covid hit and we loved it. Equipment was excellent, bumper plates, Olympic bars, platforms, plenty of space and more amenities than I need. Staff has been friendly and helpful as well and overall I have really enjoyed going there.
Unfortunately covid hit, life happens, things got busy and I was away from the gym for a while. Upon returning to the gym, there were some issues with my membership.
Turns out I had an old card on file, late fees accrued etc. Ultimately much of what occurred was my fault, especially because I ignored multiple phone calls from them trying to tell me I had an issue to begin with.
However it appeared as though I was going to have to look for another place to workout.
Fortunately after talking to "Q", the owner, who worked with me and treated me more than fairly, I was convinced that I was in the right place.
"Q" managed to get my account back in order and I am fortunately back at a gym I enjoy.
I have been in and around the fitness industry for many years and can say that as commercial gyms go, I have not yet had a better experience.
Basically if you are looking for a place to workout, without question consider...
Read moreOutstanding gym. Super clean. Like the cleanest most sanitary gym I’ve been. Very affordable rates including packages for personal training & to bring a friend. Unlike some of the other gyms it doesn’t get too crowded. Even at peak time I never have to wait for equipment. The pool is the best I’ve seen for lap swimming in the valley, & there is an excellent aquatics class, the teacher is great. Hot tub. Separate make and female saunas. There’s a women’s workout area and a private workout are option. Very pleasing and latest equipment. They literally have everything. Sleds, platform, Olympic weighted and i forget the names of the new machines that are so fun to use, they won’t let you cheat but reduce pain. The gym is welcoming to kids. My boys love it. A play area for kids care is there. Also there is basketball science classes most evenings for kids, so cool. The staff is very friendly, humble, not pushy, & just cool. There’s a great attitude in the gym, no egos. Very encouraging & inviting for any level of fitness. Very safe and comfortable for woman. There is just plenty of space. At EOS or other gyms like that the environment & attitudes aren’t as pleasant and everything is crammed in a crowded. Also included in memberships are the use of massage chairs. Please join this gym. I’d love to see you there and meet you. You won’t...
Read moreGood basic gym and affordable price. However. It is disappointing as a Diamond Level (highest cost membership with the most perks) you can't really take advantage of what you pay for since only 1 of the 4 masage chairs works, the hot tub is either seriously stained or in need of a major cleaning since the white interior is brown, more than half the treadmills are out of order, most of the water fountains do not work, bathroom stalls have broken off purse hooks so there is no where to put your stuff off you decide to not change in the locker room, and no hooks to hang your towel in the showers so they sit on the floor getting dirty while you're trying to get clean. When I asked the front desk staff when things like machines and the massage chairs would be repaired/replaced, they just loomed at me blankly and shrugged saying that the owner was aware but they had not been told if they would be fixed and that it had been in that state for a long time. Good place if you are looking for an affordable gym that is relatively quiet to get a decent workout in, but I'd think twice about paying for anything more than the most basic package since you can't really access the majority of the "perks" the more expensive package offers due to lack of maintaining machines...
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