Penn Theatre — Attraction in Plymouth

No handicap seating or closed captioning for deaf. And no descriptive audio for blind and vision impaired. Such devices are relatively inexpensive today.

The Americans With Disabilities Act 1990 required theaters to modify its facility where adding handicap seating is readily and easily achievable.

The handicap seats cost $300 each. But it comes down to political will or will not. The theater board and management is under the mis-information stating they are a historic building and therefore do not have to comply.

The law was passed over 30 years ago. If the theater had complied with adding handicap seating, the building would have been 50 years and would not have been designated as a historic structure.

Furthermore, the theater has undergone various renovations since 1990; therefore were required to add handicap seating as the law states "a facility undergoing renovation after 1990 must comply and add appropriate handicap seating when the facility serves the public." Title III Theater seating.

It is sad that grandmothers using walkers, children using mobility devices can't attend a less costly movie because there is no way they can safely sit and enjoy a movie.

The theater must add handicap seating in 2022. They have had enough time to do so. It's time the theater STOP discriminating against persons with disabilities and the...

I have been going to this theater for many years and I am done with it. I have consistently received rude, cheap, and poor service. For instance, I only have gone with my elderly mom who walks with assistance and every time I have been with her she has been basically pushed out of the theater barely being able to go to the bathroom. On multiple occasions at the concessions they have rationed napkins when I have asked for some after noticing there is no dispenser. And if you have multiple items they give you a dishpan to carry your concessions back to your group with. A dishpan? And the theater seats are cramped and the theater is often too cold especially for the winter months. Regardless, my mom continued to insist on going there against my better judgment and would likely still be going to this theater if it weren't for her falling in their lobby and breaking her leg. The theater staff at least called an ambulance but not a peep out of them to offer any sort of concern about her well being afterwards. I guess the show must go on but for us it will not go on at the Penn Theater due to their poor treatment of long standing...

Saw a movie at the Penn... probably the first time I've been there in 15 years (don't live nearby any longer). Nice little theater, very clean and well maintained. Films start on time, without 20 minutes of deafening previews like the megaplexes make you endure, so plan accordingly.

One negative: the concessions. In a misguided attempt to streamline the process, you place your order and pay in one line, then crowd around another area of the counter where food is delivered. So now you get to wait in two lines, and the staff delivering the concessions have no idea who ordered what. It's a mess, and it is difficult to fathom anyone in management allows this...