To preface - I have been to this store twice, and the first time was an okay experience. I came in with my oldest sister. Nothing bad happened, but we also weren’t greeted upon coming in, we weren’t offered any help, and both my older sister and I agreed that it was just an unwelcoming vibe despite the fact that the store had very nice things inside. Bear with me, it’s a long review but 100% worth reading.
The second time I went into this store was with my younger sister, and we were accused of stealing a ring. I, myself, am an employee for a small local business. Though I would never steal period, I felt especially offended that someone would ever accuse me of stealing from another establishment like this when I know first hand how competitive and difficult business can be. The ring most likely wasn’t expensive (or maybe it was because everything in this store is overpriced), and if I had really wanted it, I could’ve easily paid for it. My younger decided the ring wasn’t really worth the money she was willing to spend in this man’s store because it didn’t fit her finger the way she liked. Even though he was standing there when she said that out loud to me, he still accused us of taking the ring. There was already another group of girls in the store when my sister and I came in. They were also looking at the rings before we were. When the owner claimed a ring was missing, he asked the older group of girls first if they were holding on to a ring. When they said no, he didn’t question them further. He then came to my sister and I and asked us the same question; however, when we said no, he proceeded to accuse us and made us leave the store. I am 17, but look much younger. I have social anxiety, and it is clear upon approaching me that I am not a very outspoken person. My sister is a minor as well. I feel that this man was taking advantage of his authority over two young girls, as he did not tell the older group of girls (who looked to be about in their early 20s) to leave. I wish I had stood up for myself, but I felt afraid, as this man was being very rude and condescending towards my sister and I. I have read other reviews as well that have said the staff here is very condescending. I wish I would have listened. I realize now though that it truly hurt him and his business more than it hurt us, as we were two potential paying costumers. Due to this horrible experience, not only did he lose costumers, but he also gets to have bad reviews written about his business. He has signs everywhere about karma, but what he clearly fails to realize is that he is not immune to it. If he really felt we stole something, I doubt that he would have just let us leave without contacting the police. He could also check his cameras, which he refused to do. I’d actually like to take this time to say thank you to the owner for teaching me a lesson about not letting an ageist, older male take advantage of me because I come off as someone who wouldn’t stand up for myself or give you a hard time like the three older women (that you for some reason didn’t make leave your store) probably would have. Next time, although I’m sure there won’t be a next time because i’m not a thief, I’ll be sure...
Read morehorrible. service there was terrible, guy working the register accused us of stealing, didn’t even talk to the other three girls in the store, kicked us out without even checking us and won’t even check his cameras. never going there again and neither should you. i will personally give you many other great shops to go to. i wish i couldn’t even give them one star.
just had the worst experience and will never be going back. i was there with my sister. there were three other girls in the store. they were all together. they went up to look at the rings before me and my sister. after they walked away. we walked up and i tried on two rings. one white crystal and one brown crystal ring. the rings did not fit my fingers so i couldnt even buy them if i wanted them anyway. as we were still walking around the store looking, the owner walked up to the group and asked if they were “holding a ring” they said no and he simply walked over to us. he said “we’re you two holding a ring?” mostly directed towards me since he was standing next to me as i tried them on and heard me say “i wish these fit my fingers.” i told him that we were not holding any rings and held my hands out to show him. he then stood silent and then said “leave.” i said “why” and he told me that we had to leave his store. i told him he could check my bag and check everything and that we did not steal a ring. he then said “i cannot legally check your bag so you can leave or i will call the cops.” then we came home and had our mom call. she tried asking for the story and told him to check the cameras (if he even has them) and he wouldn’t say a word about the cameras and kept saying how there were seven rings and...
Read moreI liked going to this place but last time I went I found a spray I was interested in buying and it was the last of its type, but it was clearly used. So I asked if they have any more in stock. The guy at the register said it's not used but it clearly was, as the bottle had a bit off the top missing compared to the other sprays of the same brand, and the cap had droplets. So I ask if/when they will have more in stock and his response was "if you don't like it, don't buy it. That simple." And he kept saying it. I checked the company's website and he then he tells me the they were going out of business and they clearly weren't! Liar and terrible customer service.
WOW! This place has questioned my sanity and mental capacity! Confused with another store?? I know exactly what store I was in! AND the guy was BEHIND THE COUNTER! Who would pretend to be an associate?? How can I confuse a customer as an associate?!? It was the SAME GUY I AT THE REGISTER THE LAST TWO TIMES I WAS THERE! He also gave me attitude the first time I was there and I shrugged it off! Welp, that's one star off and I WILL NEVER BE BACK! There is a BETTER (AND CHEAPER) PLACE IN NEW BRUNSWICK! AND NO I DID NOT CONFUSE THAT PLACE...
Read more