Situated in a discrete section of Broadway in downtown Redwood City, CA, near the CalTrain tracks, is a little gem of a jewelry store (pun intended). I have been buying watches from Golden Time Jewelers for the past 20 years, and has never been disappointed with the quality of the watches and the after-sale service that the owner, Lee, has provided. Lee is a Swiss certified watchmaker, one of only few in the Peninsula. He performs factory authorized services for the watch brands that he carries, but also repairs and performs routine services on most brands of Swiss and Japanese watches. Golden Time is an authorized Grand Seiko / Seiko dealer. As an avid GS/Seiko watch collector, I have bought every GS and Seiko watch from Lee. He literally offers the best prices anywhere in the world that I've been to, including the official Grand Seiko Boutique in Ginza District of Tokyo! I will continue to patronize Golden Time Jewelers for many more years to come for my...
Read moreIncredible, honest service. I took in a textured sterling silver ring which I needed to get sized down from a size 10 to a size 8.75. The owner of the shop helped talk me through some considerations when resizing a ring with external texturing and helped me understand that when resizing, the details might not be preserved perfectly. They also helped find the exact right ring gauge, considering that my ring has a thicker band, and has a varying width as you go around.
The price seemed fair considering the labor involved and I was really happy with the results (picture attached - you can't even tell where it was cut!).
Great communication and turnaround time - I will definitely return here for future jewelry...
Read moreA bit expensive for a watch battery replacement but.. I dropped off my watch to have the battery replaced. I was quoted $85 to have the battery replaced and over $250 to have the battery replaced and the watch ”cleaned and serviced” inside and out. I was told it would take two weeks to have my watch with its new battery returned to me. I later picked up my watch and found the exterior had been cleaned and buffed, overall looking very nice, in addition to having a new battery properly installed and tested. The owner was quiet spoken, friendly and knowledgeable. He explained what services he provided as he had to recheck the watch an additional day to make sure the installed battery and watch was...
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