HomeGoods — Attraction in Rosenberg

Just had one of the most uncomfortable retail experiences at HomeGoods and I need to speak on it.

The cashier never called me over—I had to approach the register on my own. No greeting, no eye contact. She carried on a full conversation with another associate behind the counter and only acknowledged me to ask about my rewards card and to state the total. That was it.

I looked at her directly, trying to make some kind of human connection, and was met with an eye roll and head roll so aggressive it felt hostile. I was ignored, and somehow still managed to be on the receiving end of the attitude. For what? Because I didn’t greet her first? Because I hesitated when she finally spoke?

That energy was nasty, and yes—it changed my mood. I don’t care how bad your day is, if you can’t offer even the bare minimum of respect to a paying customer, you shouldn’t be working in customer service. And the way she carried on with her coworkers, right in front of me, like I wasn’t even standing there? Unprofessional and borderline antagonistic.

I’m calling it what it felt like: passive aggression layered with...

I went to Home Goods to spend a gift card I received earlier this year. While I'm certainly not their demographic, I'm confident that they have something for anyone in their gourmet section of the store. Everyone has become a home cook this year, and there's plenty of great quality cookware, utensils, and high-end condiments and oils. I found a truffle extra virgin olive oil (made with actual truffles) for under $8.00, two pestos, a lemon olive oil, and had enough left over for a bag of chips. I saw a few great deals on pans, many half what you'd expect to pay, but have more than I need already. The staff was attentive and accommodating, they know their store. If you get a gift card too, check it out. Ask the staff what's good, or "do you sell a lot of this?" You could even just spend the whole thing on the awesome snacks they have. But definitely check out the great deals on oils they have, especially if you make your own dressings...

Great shopping experience every time. They always have good items for browsing & purchase. There's a clearance section with great finds. Friendly cashiers. Clean aisles and easy to shop from in this bright and inviting store. Parking is not a problem at all. This has become a favorite store to visit. They now have e-receipts wherein you get a copy of your receipt emailed to you, which makes it easy just in case you need to return/exchange a purchase. For Christmas 2019, they now are in full Christmas mode, with so many decors & gift ideas. 2020 planners are now available in...