GameStop — Local services in Rosenberg

Will not stand by their products

Bought the Infinite Warfare game for PC. Does not install because the activation code has already been used. Lost the receipt, but they still know I bought it there. No refund, but they offered me another copy. Took the second copy of IW, went home, and guess what? Same thing. the activation code has already been used. I reported it to Activision, but they informed me that game model number imprinted on the disk label is invalid. In other words, it's not a legit copy.

Is this Game Stop store selling counterfeit copies?

At any rate, salesmen said they could not refund because I don't have the receipt. With this type of service, that is, in effect blatantly telling the customer they don't want their patronage anymore, they don't deserve even 1 star. But, as you all know, the Google review process does not have the option of 0 stars. Furthermore, this type of service will soon make the owner shut down due to lack of business. But the salesclerks will have proudly displayed their lack of business acumen, so they probably...

If I could give this place 0 stars it would still be too high. This is an absolute joke of a franchise and more of a reason why I buy my games on the Playstation store rather than here. This place is scheduled to open at 12 noon everyday but is always closed for "technical issues" which is complete BS, or closed for lunch, when the truth is, the main guy that's here is probably in the back doing something he shouldn't. It's absolutely sad and pathetic. Michael and the one Hispanic girl there are the only one who actually care. The guys with the dirty dreads and pimply needs to be fired ASAP. There's no leadership here and it shows you the reason why Gamestops stock is so low. This place is trash and that's a compliment. Worst gamestop in...

This has been the worst GameStop I have ever visited. I drive up to Sugar Land or Houston if I want to go to their store. The "owner" of the store kept literally stepped in front of us multiple times to put back games that we were looking at and was obviously annoyed that he we were in his way. We had set a a couple aside while we decided which ones to get for our son. He got within six inches of us and put them back on the shelf with a huff. When we asked about the behavior we were told he was the owner and that basically he could do what he wanted.

Won't be coming back to...