Orlando Health Bayfront Hospital — Attraction in Saint Petersburg

On Friday, August 8th I was sent to the baby place by Evara health for my flu like symptoms and for coming in contact with someone positive for Covid. I was put into a room about 2:40pm. The nurse I had was Paula, an older lady with gray hair and glasses. She did not have a very friendly demeanor, no sympathy or soothing bedside manner whatsoever. When she came in and asked about my symptoms, I explained and said I was around someone 2 days prior who just told me that morning they tested positive for Covid. She responds with “you probably have covid” very sarcastically. I reply with “well I hope not” and she says “well if you’re around someone with Covid and you feel sick you most likely have it”. I did not respond, I was VERY uncomfortable and trying to build up the courage to ask if I can get another nurse, mind you I just got there! She checked my blood pressure and checked the baby, everything was fine there wasn’t much being said which is okay. She left and came back to test me, I swabbed my own nose and then she informed me it’ll take about 45min to an hour. This woman came in once to take off the baby monitor, and blood pressure cuff. After that she did not check on me at all, didn’t offer water or anything. 45 minutes passed, an hour passed and more. I was so dehydrated, so hungry, so cold and super uncomfortable, no TV just my phone that was dying after all that time. I finally built up the courage to poke to my head out and ask for water and she was sitting there and says “yes, it should be less than 5 minutes now”, I said okay and assumed she was gonna come bring me water but she didn’t even get up. 5 minutes passed and she comes in with water and discharge paperwork and says “you have Covid, no surprise there” ??? Like aren’t you supposed to make me feel comfortable and safe. Instead she just scared me from the moment I got there, and didn’t show any sympathy or reassure me that my baby and I are gonna be okay. She didn’t tell me anything about Covid and pregnancy. After that sarcastic comment of “no surprise” she tells me to take Tylenol, stay away from people, and stay hydrated then she left. The discharge paperwork doesn’t say anything about dealing with Covid while pregnant, affects on pregnancy (if any), how many days I should isolate, when to retest, when to return to work, and nothing about a patient portal. Am I supposed to assume or just automatically know?? It was really bad, I wanted to give birth at that hospital but now I’m not so sure. If all the nurses are gonna have an awful demeanor, Saracastic attitude, “I don’t wanna be here” attitude, unprofessional, awful bedside manner, not educate me properly and have me waiting without a single check-in I will definitely go elsewhere. Maybe she needs to retire if she doesn’t wanna work. When I left the room and saw her and a nurse I asked if I can get a paper saying I have Covid (because I work full time and need to return to work eventually) and Paula did not respond, another nurse did and the nurse said “we cannot print out lab results, you can go into your patient portal and it’ll be there” and then she looks at Paula to ask her if she gave me the discharge paperwork. I just left at that point and figured I’ll find the patient...

Went to ER 8/6 with complications from my c-section. My OB in Tampa had told me to go in if I developed fevers, but since she was across town, I went to the closest ER expecting they’d adjust my antibiotics. I’d already taken two doses of antibiotics from my OB with no improvement.

Checked in around 2:30pm, explained the situation in triage, and let them know my OB was unavailable. After being placed in a room, I was sent for a CT scan. A nurse and ER doctor came in, asked questions, and the doctor examined my incision without gloves. He said he’d reach out to the OB team across the street since he wouldn’t advise on it himself.

An OB resident eventually came, confirmed there was fluid but couldn’t say what it was, and said she’d talk to the team. Hours later, the ER doctor returned with an update “on their behalf” saying I’d be admitted. While waiting, I began getting chills. A nurse refused to give me a blanket until checking my temp, which was normal at that moment. Over an hour later, my husband — not a nurse — took my temp, and it was 100.4. I told the doctor, who said they’d get something for it, but no one ever did. I ended up taking my own Tylenol and ibuprofen.

I was started on IV antibiotics — the only reason this review gets a star. Communication was poor. My husband had to repeatedly flag people down for updates. At one point, the OB team asked over the Voicera if they could just update us that way instead of coming in person. We asked them to come in, and when they finally did, the OB resident said I’d need surgery the next day to reopen my c-section and do an I&D, with at least a 3-day stay afterward. When I asked if my OB could be updated before the surgery, the resident told me she could be updated if I brought her my discharge papers after surgery — completely missing the point that I wanted her consulted first to determine if the surgery was even necessary.

We were admitted around 2am. The nurse assistants were kind and tried to help with what they had. My nurse noted my pain but failed to follow through on requested medication, and morning shift incorrectly told the next nurse I didn’t need anything.

By 7am, I called my OB’s emergency line. She was shocked, saying she’d only reopened a c-section once in 5 years and that there were less invasive options. She recommended leaving AMA and coming to St. Joe’s Women’s.

At St. Joe’s, the care was significantly better. I was admitted until Sunday, treated with a simple drainage under lidocaine and ultrasound guidance — no surgery. The culture came back negative, confirming it was a seroma. Had I stayed at the first hospital, I would have undergone unnecessary surgery while recovering from childbirth and caring for my 3-week-old.

We would never go back here… I told my husband to act as if this hospital doesn’t exist in case of emergency. I did complete the survey I received after this visit.

Update 8-23-2025: I submitted my information like requested below on 8-15-2025 and no on one has reached out. a weak attempt to show concern by...

I visited the hospital, Orlando health Bayfront hospital twice within one month February 21, 2025 my experience was horrible!! From nurses and aides passing down mean and nasty things about me too other nurses and aids that started new shifts. I was very depressed and this all took place in front of my daughter 😡 I was talking about badly to the point other nurses step in and apologize for others behavior.. I also was in so much pain I didn't have time to deal with the disrespect of some of the nurses and aides and at one point a nurse (male) told me I wasn't in that much pain 🤔🙄. I have been doing with HS for over 10 years and to hear that come out of this mouth was devastating!! Imagine dealing with the worst pain of your life then a nurse that's supposed to help and support you comes in and tell you, you are not in that much pain, I was hurt mentally and physically and also devastated that he could say such a thing and never dealt with HS a day in his life!! I seriously wanted to jump up and get the hell out of this hospital! But I had an infection throughout my body and I needed help immediately so I stayed to get the help I needed 😡 I also had my 16-year-old daughter with me and was told she couldn't stay at the hospital because of her age, I wanted her with me with because of the way I was being treated, they threatened to call CPS on me because I didn't have anyone to pick her up 🤦😡 from the hospital so I told them I would leave because who wants CPS calls on them just for being sick with my 16-year-old daughter.. how crazy is that and then the nurse told me in front of my daughter if I leave, I would die 😡😡 imagine being 16 years old. That your mother would die if she leave the hospital that you can't stay because you're only 16 now she's feeling like it's her fault. Now!😡 I am in the most pain of my life and have to reassure my 16-year-old daughter nothing is her fault and dealing with the disrespectful mean mean mean nurses and aides!😡 I have been goin to Bayfront Hospital my whole life also born at Bayfront hospital. I choose to go to them because they know the most of my medical history dealing with HS so I trusted them with my life but these past two experiences , I'm scared to go back to them. The nurses and AIDES are just there for a check and really don't love their job helping people live and move to the next stages of their life.. I was very disappointed with Orlando healthcare Bayfront. With my two experiences within a month I wouldn't recommend a dog to go there and get care, throughout my almost 2 weeks stay I had aN AWESOME LOVING CARING FANTASTIC GOD SENT ANESTHESIOLOGIST!!! HIS NAME WAS ( CHRIS) CAN'T REMEMBER THE LAST NAME I JUST KNOW I TRUSTED HIM WITH EVERYTHING ❤️❤️❤️🙏 AND ALSO SOMEONE THAT WAS IN CHARGE ASSISTANT DIRECTOR OR DIRECTOR WHO ALLOWED MY DAUGHTER TO STAY AT THE HOSPITAL WITH ME SO I CAN RECEIVE THE...