I am planning my wedding and this venue caught my eye for the good reviews. I called the phone number twice within a two day period. The first time i asked for quotes for a party of 75 people and i was told by whoever answered that I would receive an email with the information. I texted that number my email and a day went by and nothing. I called back and let them know i never received anything and the person apologized and said they would send it again and i never got anything. I checked my spam folder and all my emails nothing arrived. I texted them a third time letting them know i never received anything and its been a week and nothing arrived. They didnt even respond to my text message. POOR SERVICE these people must not want business because it’s ridiculous that they could not send an email. I am so glad i am taking my...
Read moreVery disappointed in scheduling. Family had two deaths a couple of months before my daughter’s debut and asked to postpone to a later date due to the sudden expenses incurred. On the contract, the wording read as if only the deposit was forfeit, however when speaking to staff we were informed that none of the money paid toward hall could be used for a new date and that all money would be forfeit. There was no communication leading up to the event to schedule a cake tasting or discuss menu as well. They just took our money and never...
Read moreThe staff was great the decorations were nice step up was nice ..but closed down photo booth early d.j. was very old school and would not play requests. food was great but portion size were very little and they would not accommodate if you would want the to take side off and double the other there was never a security on site even though we pay for one they never sang Happy Birthday and just went ahead and cut the cake themselves just very...
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