Furniture Row - Bedroom — Local services in San Antonio

Poor quality, cheap made! Not even 2 years ago I bought a bedroom set, a couch and two living room chairs with ottoman. We had the dresser delivered twice because it was broken, even the one we finally kept it was also broken. The bed broke already, the legs keep falling off do the frame is all bend now and squeaky. The couch already broke, stitches didn't last for long and it not because we are not careful, it is just poor made. The chairs where deliver with stains and legs on the ottoman where all scratched and holes for screws didn't lined up. From all the stuff we bought the only one still ok, is the night stands. Do yourself a favor and don't buy at Furniture Row. Very bad quality, it didn't even last 2...

Be sure to check EVERYTHING when they deliver the furniture. They were nice and put the furniture in my room but didn't use the best judgement by putting a heavy heavy bed in front of an outlet. My fault that I didn't notice until they left (about 10 minutes later) but when I called the manager told me that I would have to pay $45 for them to move the bed. This was after I tried to move the bed myself. My delivery time was 5-8 and my phone call was 720. I don't think I'll be using this store for any future furniture purchases because I find their costumer service underwhelming. Again probably my fault, but I do think kindness would have gone a...

The service inside the stores was amazing. The manager was very attentive and gave us his full undivided attention. I was able to find all the furniture I needed in the stores at a great price. The reason I'm giving 4 stars is because it took 3 separate deliveries for me to get my entire order when it was all supposed to be delivered on one day. The first day I only got 2 of the 6 things I ordered l. I had to call and ask for them to resend my...