Anytime Fitness — Attraction in San Diego

UPDATE: David said he's going to refund all of the charges that were made since I cancelled. Will update again when I see the refund come through.

I really liked this gym but wasn't going often so decided to cancel my membership with 3-4 months remaining in the contract. Ended up in a long email dispute where the ATF rep claimed that there was a $149 cancellation fee and some other cancellation terms that show up NOWHERE in our signed agreement. They refused to point to where they were in our agreement, continued to insist on them, and charged them to my card.

I emailed the gym owner who confirmed that the arbitrary charges shouldn't apply but when I emailed about the latest round of charges put on my card I got no reply- it's been more than 2 weeks. The charges they've put on my card since I canceled amount to $278.89-- more than the remaining balance on the contract! A mistake is one thing but I've clearly and repeatedly called out their errors to both the billing people at the company that handles their billing and the Point Loma gym owners and neither have shown interest in honoring the actual terms of our agreement.

I'm working through the credit card chargeback avenue and leaving this review to warn people of this company and this gym. Unfortunate as my experience with the gym was 5 stars until they tried to see what they could get away with.

If you can afford to be ripped off to the tune of a few hundred dollars or don't mind spending hours of your life trying to get back money illegally taken from you, this is a good gym. I'm not the first with this problem- check out the BBB reviews for their payment processor "ABC...

The trainers here are amazing!

Maya has not only been extremely professional but very thorough about her training techniques in the gym. She’s incredibly polite and very sweet and even has me laughing during workouts. Personally if I don’t feel comfortable in my workout space, my relationship with the gym tends to falter, but this location is incredibly welcoming!

As someone who was new to going to gym and needed some guidance on how to train myself and develop healthier habits, Maya’s attitude was not only disarming but incredibly educational and fun.

I was extremely self conscious and a bit nervous to start training and learning about my body and how to build it but Maya helped put those stresses to rest!

She makes training fun and something I look forward to on a regular basis in my week. She’s extremely punctual and dedicated toward my development and it shows in her personal dedication toward my time.

She wakes up early (sometimes at the crack of dawn) to hold me accountable to my appointments and pushes me to not only exceed my own expectations physically but mentally too.

Working out with the trainers here feels more like working out with a safe, conscious, group of friends or family then it does simply hiring a trainer.

You can feel they care about your progress and it’s not just about a paycheck to them.

Highly recommend trying the personal trainer sessions here if you wish to learn more about the equipment safely and need that extra push to keep your practice in check.

I give this location a solid 12/10 in quality and encourage anyone on the fence about training sessions to...

I was a member for a year and although the bathrooms were always extremely dirty I didn’t think it was enough of a reason to write a review. The toilets are very dirty though and you can see pictures uploaded from different guests of splatter all over the toilets. The main reason I’m writing a bad review is because when I tried to cancel with the manager it was actually impossible. She doesn’t answer the phone, I sent multiple emails and those weren’t answered either. I went in person and waited for her to be done w her 2 hour long break and she first told me I couldn’t cancel my membership but when I brought up the contract terms she took my name and number and said she would cancel it “later” (she never did). I tried reaching her on instagram and she said she would cancel it “later” again (she never did). I got charged a month later and tried to cancel with the help from a different Anytime Fitness manager for a different location and apparently she ghosted him too. calls/emails/messages. Eventually I called corporate and was able to get a cancellation completed by the regional manager. This was such a...