If I could give them 0 stars I would. They NEVER bring your packages, they just bring a "we couldn't deliver, come pick it up" note. I've been calling the post office for an hour and a half, someone finally picked up "Brenda", and I expressed my annoyance that they never actually bring the packages, just a notice, and can they redeliver and leave it at the door. She said no, I said I knew they could walk down one flight of stairs, and she said the guy has gout and can't walk down the 8 stairs to the apartment, and the union would be on them if he had to, to which I expressed surprise that he can walk up and down the crazy hills of Russian Hill, but somehow one small flight of stairs down is not possible. Perhaps if the mailman has such horrific gout, he shouldn't be walking all over the neighborhood, no? And perhaps this place should hire more people to pick up the phones, as other reviewers on here and the internet have expressed annoyance that they never pick up their phones.
Why is the post office SO unhelpful and seem like they are trying to make our lives more stressful? Makes...
Read moreIt isn't even a Post Office. It is a USPS Carrier Annex. You can only drop off mail there if it has postage already on it.
If you live in the area, you can pick up your packages there. THAT IS ALL. You cannot transact business there. No counter, no cash registers, no stamps for sale, not even an automated machine or a scale.
I notice a lot of the reviews mention they do not answer their phone. That is probably because it is not a retail post office, it is a warehouse. There may be only one employee there that serves the public. That person is the one that goes to find your incoming mail piece and hand it to you.
So if you need to call them, use the national toll free 800 number and they'll convey your message. Do not expect an immediate answer.
I have been trying for two years to get Google Maps to create a different category, like US Postal Service Warehouse or something. Because if you search Google maps for the nearest POST OFFICE you get this. Except it isn't a Post Office. And the average postal customer has no idea what a...
Read moreI’ve picked up one other certified letter from them, no problem... sign the GREEN return receipt I’m out..... once they locate the letter.... today April 6th, 2018.... I go to pick up another letter.... they not only want me to sign the return receipt.... they want me to sign date and put my address on the slip left for me to pick letter up. The letter I picked up previously... I did not have to sign date and put my address on the notice. They refused to give me the letter. I have arthritis in my hands. Complaint lodged. They never bring the certified letter to you to sign for they just put the notices in the box when delivering mail. BRING ME MY MAIL.... Don’t hold my mail hostage..... you have a signed return receipt. Deliver it to me or put...
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