Dollar Tree — Attraction in Sandy Springs

If I could give a zero I would. I could look pass the messy disorganized store, but the nasty service I received on Christmas eve I will NEVER visit this location again. I came in to get a birthday bag and a balloon for my nephew. Granted they was busy with last min shoppers and both lines was long the older white gentleman checking people in the lane next to me did it with a smile and a welcoming voice(wish I stood in that line). It's my turn in line... I asked for Ballon 535 the(black guy)Shy mumbled something and I asked him to repeat himself... he said get the balloon you want. I advised I need a balloon blown up. He got snappy stating "if it ain't blown up we don't have it". I stated so you can't check before you say you don't have something, sorry you had to work today. He got a full attitude walked over to the balloon drawer snatched open the WRONG drawer # talking about "see, look we don't have that balloon"(in a manner as if he was talking to a child and proving a point) you asked for 534. I said no I asked for balloon 535. When he opened that drawer it was full with the balloon I was looking for. Since he looked stupid because the balloon WAS in stock, he proceeded to say that's NOT his job to blow up balloons It's the CASHIER job and he's NOT a cashier. The whole attitude Shy gave was so unnecessary like Dollar Tree is paying me to spend money there. If you don't like your job, find another, because telling a customer what's NOT your job isn't professional. Next time I visit a Dollar Tree maybe I should ask the retail associate what IS their job before I ask...

I really hope this falls into the right team.This was my first visit at this location and it wasn't a good experience. When I first walked in I saw a beautiful spring windmill and I really wanted it however the young lady she had braids/locs and I belive she was the manager. She was putting up the display and I politely said excuse me may I get one she did not respond so I said excuse me 2 more times and she didn't even look my way. So I went ahead a grab one she then hit the boxes with her hands and stated and never gone get nothing done and mumble thing. That was very rude all I asked may I get one. So because of that I was ready to go. I then get to the register and the young man name theodore name on my receipt was rude to me I had 6 items in the green basket and I'm use to the cashier just take the items from there and ring up and I'm not saying he wrong but it was what he said and did he like swung his hands mind you the basket is by him swung his hands and said you gone empty it and I said I'm sorry I thought it would make it better for you. The store was very nasty it was mess everywhere nothing was organized. Not even thank you for...

I have been coming here about once every 2 weeks since about April and always had pretty good service which is why I gave it a 3 but the guy at the register proceeded to argue with me up and down about not being able to print a second receipt. I needed one for my giftcard I was giving someone and so my company could pay me back. Just because you don’t know how to do something or the manager needs to do it, doesn’t mean it can’t be done. He kept saying you did not get that done at this store, making me out to be a liar and that he would not call the manager until I insisted with a long line behind me that I was not leaving till he got the manager. Low and behold, the manager did it in less than a minute. Lordy! Then he looked foolish arguing with a customer rather then calling the manager...