My wife's original engagement ring and wedding band were heirlooms that were a stunning art-deco piece, but aged and brittle enough that during our active lifestyle, workouts, etc... the band would warp, and lose diamonds. Over the years, it finally became brittle enough to crack, and we decided to upgrade for our 10 year anniversary. We're pretty modest people, and aren't well versed in jewelry, so as my wife took the reigns, I trusted her to find an appropriate spot. We had a plan to go into the city, and somewhere near Union Square visit "Brilliant Earth", and as I am prone to do... looked them up on Yelp, and at the last minute cancelled the appointment. It is obvious that this was a "turn and burn" style diamond supplier... ie they've all the diamonds in stock, and they want to push them out. It's not personalized, and although I am sure they do a fine job finding conflict free diamonds, it just felt too corporate, too high pressure, and simply put, not at all special. So, I do my research and lo and behold, I've not seen higher ratings for any business, ever. Here's why this is the greatest business I've ever patronized:
Sam, Jess, and Aida are class acts. Warm, genuine, kind, earnest gentlepeople. It's not a sale, it's a relationship, and it's obvious the whole gang rather not sell you something than sell you something that doesn't fit your preferences. Their ability to educate, inform, and have fun while they do it is really refreshing.
Hospitality and service.... sparkling/still water during initial conversations and when we came into the store. Always welcoming and service oriented without being over the top. When we finished and picked up the ring, they broke out a split of Veuve! =) What a tasty treat to round out the experience.
They'll show you where they do the custom work, and their hardworking jewelry maker, an old school Italian craftsman. The work they accomplish out of that space is nothing short of miraculous!
What's more, they're in the future! They've a 3D Printer that can create hard wax versions of your eventual ring, so that you can design the setting and ring exactly how you want. Because it's a 3D printer, they can reprint it and update your design as many times as necessary to get it precisely right for you. You will never, EVER walk out of this store with something that isn't absolutely perfect for you. It's amazing.
Their communication is bonkers amazing. THAT is a hard nut to crack in this day and age, because its so often we are lost, as consumers, to bad work flow, and forgetful employees. Not here.... they are so transparent, througough, and expert communicators.
I am sure they've diamonds in stock, but do those diamonds speak to you? Probably not. They run the most informative and satisfying clinic on diamonds, their history, how they are rated, what cuts you might want, and what carats are right for you, and inform you of the in & out fashion trends. It's fascinating how Instagram is informing the fads and trends of diamond interest. Lucky my wifey is a trendsetter and outlier... she wanted a radiant cut, which isn't instagram hip as a cut right now, so it truly provided more bang for the buck.... more carats at less price than the other trendy cuts. BUT.... they will hunt the entire world for that perfect diamond, to make sure it fits your style and pocketbook. Ours was found in New York, but overnighted and to say we were blown away doesn't do it justice.
I am so impressed, to the point of exceeding character limits, & not being able to organize my thoughts properly. The TL;DR of this is simple: Support this amazing local business, support these wonderful people who are basically a family of friends that get to charm and delight and amaze people with what they do, and how they accomplish it.
This is a relationship, & we're smitten. I've never been happier to spend money, because it's anchored by obvious passion and skill, talent, & honesty. We'll be back, time & time again. It's rare to find a place that is a no brainer, but here we are....
Read moreTitle: From Old Treasures to New Masterpieces: Sausalito Jewelry Exceeds Expectations
Rating: 5 stars (without a doubt!)
Experience:
I've known Sam from Sausalito Jewelry since 2002, and his skill with transforming old pieces into stunning new works of art is simply unparalleled. It's not just about resizing or refashioning – Sam truly sees the potential in each piece and uses his creative genius to bring it to life in a whole new way.
Here's what blew me away:
Friendly and Expert Guidance: Sam isn't just a jeweler; he's a friend and advisor. He takes the time to understand your vision and makes spot-on recommendations that enhance your ideas. He listens carefully and asks insightful questions, ensuring the final piece reflects your personality and style perfectly. Exceptional Design Skills: The man has an eye for design! Sam's talent shines through in every creation. He seamlessly blends the old with the new, creating pieces that are both modern and timeless. He doesn't shy away from bold elements or unique combinations, resulting in pieces that are truly one-of-a-kind. Quality Craftsmanship: The craftsmanship at Sausalito Jewelry is top-notch. Every detail is meticulously executed, and the quality of the materials used is impeccable.You can see the love and care poured into each piece, making them true heirlooms to cherish for generations. A Treasure Trove of Uniqueness: The showroom itself is a feast for the eyes. Sam curates a stunning collection of vintage and handmade jewelry, each piece with its own story and character. Browsing through the selection is an adventure in itself, and you're sure to find something special that speaks to your soul. Overall:
If you're looking for a jeweler who can breathe new life into your old treasures or create a bespoke masterpiece from scratch, Sausalito Jewelry is the place to be. Sam's creativity, expertise, and genuine passion for his craft make him an absolute gem (pun intended!). I highly recommend him to anyone seeking exceptional jewelry and an unforgettable experience.
Bonus Tips:
Make an appointment for a personalized consultation with Sam. You won't regret it! Don't be afraid to bring in your old jewelry,even if you're not sure what you want to do with it. Sam can work magic! Take your time browsing the showroom – you're guaranteed to find something you'll love. Thank you, Sam, for turning my cherished memories into wearable works of art!
I hope this Yelp review form captures the essence of your experience with Sausalito Jewelry. Feel free to adapt and personalize it further to add any specific details that made your visit truly exceptional.
All my best...
Read moreEver since the first time I walked into the venue I could tell there was something special about the place and the people. The staff were so personable, and the shop was so inviting!
To preface, I had purchased a gorgeous piece of tanzanite years ago, but I was uncertain of who I could trust with making my design and dream come to life (while also considering the delicacy of tanzanite). In the wrong hands—my beautiful gem could have been damaged, the design could have compromised, and as a result—I would have been heartbroken. None of that was the case though with Sam in charge!
Sam was highly recommended by my father, as they have worked down the road from each other for many years. As soon as my dad said he knew the right man for the job, I was sold!
Sam was very receptive when it came to my preferences and managed to intricately combine the tanzanite and my grandmother’s engagement diamond into the perfect pendant that complements and completes my engagement ring and wedding band. The design I had in mind was totally executed and wonderfully improved. I was almost in disbelief when I saw how gorgeous the pendant turned out because it felt like I had been dreaming about this piece for so many years… and it was finally reality! I left the shop in tears of joy alongside my mother, and we sniffled and wiped our tears away while in awe of how beautiful my pendant turned out. The sentimental value was not only preserved but also enhanced by Sam’s talent and heart. I will treasure this piece for the rest of my days!
I cannot recommend Sam and Sausalito Jewelers enough. The joy that I felt in that shop still resonates deep in my heart today, and I cannot help but smile when I think back on my experience in the wonderful seaside shop on Princess Street.
Eternally grateful, Jodi
Edit: I have uploaded one the photos that our wedding photographer snagged. The piece was the most commented on part of my wedding attire... eye catching and mesmerizing, to say the least. My very own treasure to cherish forever....
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