My fiancé recently proposed to me in December 2018. He went with a company outside of Sheridan for my ring. He first chose the setting, and later chose the diamond to be placed in it. The prongs on my original setting (picture #1) sat extremely high off of the ring and the diamond was unstable. The whole ring in general was impractical, which made me not even want to wear my own engagement ring. Since the company who sold us this setup also saw the same concerns, he was told that the prongs could be changed and lowered to the setting after he proposed. After he proposed, we took the ring back into the store only to have them tell us they weren’t willing to work with us nor could any of the things they promised us be done. They informed us that if I wanted a different ring, we would simply have to buy a new one.
I decided to see what other options I had, and I am SO thankful I decided to walk into Legacy Diamond & Gems! Thomas immediately assured me that they would help turn my ring into one I loved and could actually wear. He created a design plan with me, provided me with options, and quoted me a very reasonable price. Allen, Graduate Bench Jeweler at Legacy Diamond & Gems, implemented my original setting and diamonds to create my beautiful new ring... and it only took a few weeks! The quality of my ring is unmatchable. I could not be more satisfied or impressed with the quality service I received from Legacy Diamond & Gems. My ring is more than I could have ever...
Read moreI absolutely loved my ring that my husband got me when he proposed, but the setting was too tall to wear in my career. I really wanted to keep The same look and style of my ring, all while lowering the setting to sit closer to my finger. Tom was such a great help in finding the right setting. I was so hesitant it would turn out. After talking to Allen, their jeweler, he made me feel a ton better in his confidence to give me exactly what I wanted. When I picked my ring up, I was almost in tears!! It looked a million times better than before!! Allen got my diamond to sit low to my finger, and my setting looked practically the same. He made my ring look flawless, and then soldered it to my wedding band seamlessly, once again making it look even better than before. I am super happy with the customer service I received at Legacy Diamonds and Gems, and I will use them for all our jewelry needs. They were efficient, quick, and easy...
Read more2017-ish ~ I have a ring that's almost a hundred years old that I have been reluctant to let anyone touch. The 8 prongs were rebuilt and it looks absolutely amazing!
2022 ~ Few years later: went in for a new wedding set. I was pretty vague in my request as I know nothing about jewelry. I can't even find the words to describe my new set, but they're the prettiest I've ever seen.
Everyone there was a pleasure to work with. I got far more than I bargained for. Thomas Kraft is amazing and the only person I'll ever look to for any jewelry needs.
2024 ~ I lost my center stone. Definitely one of the most gut wrenching feelings I've ever experienced. I could not imagine going to another jeweler, and once again Legacy has delivered! The people are still wonderful and they're amazing at what they do. Thank you again and again for going above and beyond for me. I highly recommend Legacy...
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