Factory Direct Craft — Local services in Springboro

I would give 10,000 Stars for the rating of this company. If every company in the United States had customer service and quality merchandise like this one, it would be amazing. Every order is packaged with such care it is like getting a gift. The products offered change quickly but you can find some really hard to find items that you can't find anywhere else. The prices are great, and coupons are also wonderful. I highly recommend as the products are good quality and the customer service is stellar. Far above the bar. Thank you Factory Direct you're my first choice hands down for all my...

Ordered easily and got my order in two days! Quality of products were great! I will definitely order from factory direct craft again and recommend to family and friends. I ordered miniature hats for my African grey parrot. (He loves to put hats on) I searched everywhere and found them here, perfect size and I could but 1 or in bulk. Everywhere else, I had to buy 144 pieces. Thank you Factory...

It says you can return items within 30 days. I found dsome items in my order that were damaged and some I didn't want for what I feel are quality issues. I get nothing but stall tactics. Send us a picture of the box? Wth? There isn't anything wrong with the box! I need the prepaid label but apparently I have to play games first. I will not be ordering anything...