My wife and I went to Mattress Warehouse in search of a new mattress and box spring. We took the mattress testing which measures the comfort we wanted and proceeded to test the suggested mattresses. We settled on one that was within our budget and felt no pressure to purchase any we couldn't afford. Alison was pleasant and very helpful in our selection! We are waiting delivery of the set on 7/10/2020 and looking forward to getting rid of our old set. Thank you Alison and Mattress Warehouse!
Update 7/11/2020 The mattress was delivered on time on 7/10 along with the bedframe. However, no boxspring was loaded for delivery. We called and were told that the boxpring would be delivered on 7/11, we resquested a split boxspring to navigate our stairs. 7/11 the boxspring was delivered but only one when we need two as it is a split boxspring. Now we have to wait until Tuesday at the earliest to receive the other half of the split boxspring. We feel bad for the delivery men who will be making 3 trips instead of 1. We are disappointed about this; we were told by Alisson that "These things happen." Good to know! Make sure everything is double and triple checked before...
Read moreStopped in Mattress Warehouse in Springfield,Pa. On July 8th,2020 after being at another furniture store before that...I was looking for a Queen mattress and box springs..Seen one I liked at that other store, but didn't want to pay that much...I knew nothing about Mattress Warehouse and really thought it was a Mattress Firm store...But, I'm glad I stopped there...I was greeted by Don as soon as I walked in...He made me feel very comfortable..I told him about the first stop I made and showed him a picture of the mattress...He said he didn't have that mattress, but one similar in a Sealy...The other one was a Beauty Rest...He gave me the mattress test, and the Sealy actually was one of the mattress that came up....Not, only that the price was about 500.00 less... Long story short. I didn't buy it that day, but went back the next day and did so... The mattress was delivered a week later and so far so good... The delivery guys were wonderful and took out the old and brought in the new in no time....And, Don was such a good salesperson with a great sense of humor... Would definitely recommend him and Mattress...
Read moreI was looking to buy a new bed and did some homework beforehand to get an idea of what was best for my hubby and I. We Went to mattress warehouse which is the only store offering bed match. This is a great diagnostic tool . Buying a mattress is so much more than just buying one based off of price and comfort. Don D was our salesman who was very , very patient and knowledgeable. He wasn’t pushy at all. We tested out multiple mattresses And bought the Tempur pedic hybrid adapt medium with an adjustable ergo base. Omg , let me tell you this bed is the bomb. Has all the bells and whistles. Overall my entire experience was excellent. Including the salesman, delivery Process and The 2 delivery guys. Ordered my bed on a Tuesday evening and It was delivered Thursday. So quick. 100% hassle free and excellent service entirely. I highly recommend this store...
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