I am not very happy in the way Purina has treated their customers with keeping the dog food on the shelves. I went to Petsmart and they did not have either kind of dog food I used. I contacted Purina and got a reply back that stated I copied and pasted what I was told when I sent an email to Purina asking why I could not find the food I fed my dogs "Due to the high demand for our products, we had to temporarily suspend production. This may be the reason why you’re not able to find it." I am very unhappy . I was later told by a supervisor when she called me that they had stopped making food that was not selling that well,but if that was true why were the shelves in the store always low or out of the toy breed puppy?They tried to get me to use the shredded and using a self feeder they pull all the food out to get the shredded pieces and then the one dog got sick.I don't like it.I have been using Purina food for half my life almost for both dogs and cats They changed the puppy chow using red colors and some puppies poop the red then you don't know if it is the dye or blood so I stopped using that and now I can't fine any food I use. But Good news no more. I am going back to Hills Science Diet. I found they do not eat as much to feel full and they do not poop as much and they have a nice coat,skin and eyes. I used it years ago when I stopped using Purina because of the puppy chow before using Focus.I need a company who cares about making sure everyone is treated equal and that I did not feel when Purina decided not to make my kind of food. I use to belong to the pro club and I no longer am with that.I now feel they did me justice because now I don't have to worry about the colored dyes in food or the company not making it for everyone.Purina you lost a valued customer because those puppy kits only helped to sell your food and I bought thousands of dollars worth of your food over the many years.People Science diet is a great food try it when you can no longer find your food from Purina.
The good news is we’ve started making these foods again. You should start to see them become available again in the near future. In the meantime, we’d be happy to help you find another product that your...
Read moreAbsolutely fantastic company! As a high schooler, I was chosen for the Purina Pals program which was a program that taught us how to stand up for injustice, by giving us the experience of standing up for injustice with pets and animals. The program paid inner city kids like myself to work in a pet shelter or clinic for a summer, and it also paid for us to be participants in Youth Leadership St. Louis. It was an amazing program that pushed me to care about many issues outside of myself but also that pushed me into leadership and professionalism in many different ways. Shout out to Purina for giving back to the community and for building up the...
Read moreThey sincerely need to figure out their unloading process at each one of their plants. Holding truck drivers for hours on end with no reason given and most plants don't have adequate facilities for drivers for long periods of waiting. The detention pay that they fork out every year for waiting time gets passed down to consumers and is part of the reason why the garbage pet food they sell is high priced. Spending 15 to 40 hours waiting to unload is uncalled for. I'm sure I'll get some automated b.s. response on this review but they could care less about...
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