If I could give them zero, I would, there was only two young ladies, the tall young lady with the curly hair and the other young lady, with a very long braid whom I didnāt interact with until the end . the rest of them were extremely dismissive , Standoffish, not customer friendly & NO HELP AT ALL . That was my first experience at Sephora I was happy to try on my shade however will never return because The customer service here is poor ! They would rather walk around chatting with their friends in the store, whispering near customers, as if we canāt hear them then after being in the store for almost 15 minutes the young lady walks back by and say hey, how are yāall even though I made eye contact with her when I walked in She kept walking, went to the next aisle I attempted to approach her again She turned her back and walked off .. you couldāve kept that hi for real! They should be embarrassed . management should be embarrassed the footage today when I came in around 4:05 till about 4:30 and then to top it off when I asked the young lady for the manager or someone I could speak to the same young lady that did not care to even ask that I need help whispered IN FRONT OF ME what is it that she need⦠youāre worried about the WRONG THING . š« The experience was extremely cringe the way they handled me versus the other customers that I saw them helping⦠Now...
Ā Ā Ā Read moreWord of advice - if youāre not wearing a full face of makeup and youāre wearing sweatpants, you will be ignored. Went in the other day to pickup some skincare and do some shopping and I kid you not, associates walked right past me, never asked if I needed help or anything. When I did ask for help and had a question, I got nothing but an attitude like I was dumb for asking the question. Oh and loss prevention will follow you around too. The guy made it so obvious who he was. The only time an associate was nice to me was when I was checking out and the amount of money I spent. Just stick to ulta or...
Ā Ā Ā Read moreTwo stars because they have more stuff than the one in Jcpenny. However Iām disappointed that Iām not able to use a SEPHORA gift card there because itās not a āstand aloneā store. What???? Oh and they sell gift cards at the cash register. So that means if I buy a gift card there for someone they would have to travel to north woods OR the one on king street. Get it together Sephora, I see why people prefer ULTA BEAUTY. Thatās like me buying a Starbucks gift card and I canāt use it inside the one in...
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