Just been here today and I am certainly not happy with the outcome. It was my first time here as it is near my place. I was excited at first that they offer beard services on their menu and i took it together with my haircut. The haircut, shampoo and beard trim cost $45 as per their menu. Beard trim alone costs $20, and i foolishly took it that they know how to trim a beard, so i went ahead with them. I dont know what is wrong but they gave me such an amateur hair stylist. I gave her instructions which she followed to the max but definitely visible that she doesn't have the talent of a hair stylist. When i say 'talent' of a hair stylist, they know what looks best on the client with minimal confirmations. This one who did the cut on me clearly does not have it and it seems she was very new. Why do they have to give me a novice hair stylist when i opt for multiple services?
Another thing is beard trim. After the hair cut, she tried to ask me how to do the beard. I asked back first, "have you ever done a beard trim before?", she nodded a NO... i mean why give me this person to do the beard when i asked for it? Their senior stylist (man) stepped in as they can see disappointment in me. He tried to do the beard trim but clearly, it was also novice. Not clean enough, doesn't made the edges perfectly, not shaving with blades to make the beard more defined. They only play with electric shavers. Clearly, not something they know.
He tried to comfort me by fixing the hair as clearly it is still not right. They know that I am not so happy, so they tried to make it free. Though they thought this out, i left the payment on their table as i insisted on it. I dont want to leave the place with stinky thoughts and taking advantage of it, though i have the right. I told them during the haircut that i am going to another country by tomorrow but clearly messed me up.
I tried going to another haircut place but couldn't fix anymore my hair because it is too short. I am totally angry and disappointed right now.
The best that I can advice is to AVOID this place. Look elsewhere. Clearly not the place unless you want your...
Read moreI have been going to this place for years and I generally enjoyed the service. Definitely my favorite place for a quick and quality haircut.
However I think Jenny was probably new to haircuts and I've received probably the worst haircut I've ever got. It is not just about length and communication. It is more about the overall quality of the haircut. Basically Jenny does not seem to know how to do a even and natural haircut and has created messes all over my head. By the way this is the first time I see someone finishes a haircut with one hand.
I booked Jenny because I was on a tight schedule and I generally had great experience at this place. I didn't expect communication and haircut this bad. This experience is the worst and my hair got cut so short and terrible that it would take some weeks for it to grow back so that anyone can fix it. I do have important meetings very soon and this definitely does not help in anyway.
Anyways I hope anyone who sees this review avoid working with Jenny if you need to be in front of people and I hope Jenny can put heart into the work and actually acquire some basic skills and then do haircuts. We all should be respectful to the profession, the customers and the workplace.
It is eventually my own bad call to trust blindly too much and did not call things off when I notice the service provider did not seem to know what they were doing. But I want to leave this review here so that hopefully some folks can avoid a mess on their heads. Plan early and book other...
Read moreI think this place is usually good to get a haircut and from all the other reviews, Monica is the person to go to. But I got a haircut from some lady named Kylie Nguyen who didn't seem to know what she was doing. I felt like she was rushing the entire time even though no one else was waiting and the other hair dressers took their time on their customers. She kept stumbling around as if she doesn't normally cut hair or know where her tools were. She was cutting my hair with the hair clipper like she was mowing a lawn and pushing into my scalp really hard. With both the hair clipper and scissors, she was inconsistent and I ended up with an uneven haircut that was also too long on the sides and top. I asked her to do a number 2 and fade it in and she didn't even seem to understand what that meant. I have some thinning hair and I asked her to cut my hair with that in mind, but she ended cutting my hair in a way that makes it look like I'm balding with a bad comb over. Luckily, one of the other hair dressers stepped in and fixed my hair a bit, so I didn't end up with a completely awful haircut, which is why I'm still giving this place 2 stars. But the fact that someone had to step in made me feel like Kylie really didn't know what she was doing. I've had good haircuts in the past even with my thinning hair and I was not...
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