Heroes & Champions — Local services in Sunnyvale

My BF and I came here looking for a Christmas gift for our daughter. My BF had a couple of books in mind that he wanted to get her since she really likes scarlet witch. There is a large selection of comics books, pops and children's books. There was a sign posted that said purchase 2 get a 3rd for $1 over the trade paperbacks. Since the books ran $25-$40 we thought that was a great deal. It took my BF 45 minutes to decide which books to get. During that time I was trying to keep our toddler entertained. I took her to look at the children's books and she wanted to purchase a Garfield book. I figured for $5 sure to keep her quiet. Then we purchased everything, the 3 trade paperbacks a pop and the children's book. When we were walking out my boyfriend noticed that the owner charged us full price for the paperbacks. He said that all the books qualified for the sale so he gave us $4 off the children's book instead of $24 from the paperbacks. We mentioned to him that the sale sign wasn't posted over the children's books. And he said "sorry, all sales final" and pointed to a sign behind the counter. I was so upset I told him he wasn't being fair and trying to pull a fast one over customers. After some back and forth he said he would not give us our money back but he would let us have a 4th paperback worth $25. So we picked one out and left. It really makes no sense why he would give bad customer service to customers that clearly knew comics and would absolutely come back to purchase more. But he'd rather cheat us out of $24, instead of having a returning customer that would spend $80-$100 every time they came in. I am giving him 2 stars because he did have a good selection and he did give us the $25 credit. So if you do decide to shop here read all the signs, ask questions about the prices and make sure he charges you correctly because he will not give you...

Update: looks like the guy at the counter has changed! The new guy is awesome & very helpful!! Great conversation & open to help out when needed! I definitely suggest you to go here! They also have lot of current and back issues stocked up now!

Let me start off by telling what I liked about this place, it has some real good collection of back issues and old comics! Now for the reason for my 2 star rating: Couldn’t find zero day comics on a Wednesday (11am). Apparently they don’t seem to have much of the mainstream stuff stocked The staff was absolutely unapproachable... I’ve been here twice and tried asking him questions on (new release) comics I was looking for, the best response I could get out of him was “sir, all the new comics are on the brown shelf in that corner”. Would prefer to talk on his mobile over talking to a customer

He didn’t even make an effort to ask me which comic or when he’s expecting to get them.. I’d consider that as poor customer service! This is the closest comic book store to my place but I would be avoiding it for my zero-day comic purchases! Would rather drive 10 miles to another comic...

Great card selection for fans of Magic the Gathering. Almost always updating what's in their front case and with a large selection of cards from other sets behind the counter. They host Friday Night Magic on Friday nights and usually have at least a few people jamming games of various formats.

Of less interest to me personally they also have a large collection of comics and graphic novels both more recent and from over the history of the medium. The guys seem very knowledgeable and passionate about everything they sell and are always willing to answer any questions they can.

The only real downside is unavoidable. Being next to Bon Chon fried chicken sometimes during peak hours for the restaurant the smell of the kitchen makes it's way through the ajoining wall and can cause the shop to smell a bit musky. It doesn't happen often and isn't all that bad but I have heard non-regulars...