Apple House Home & Garden Center — Attraction in Terre Haute

Very dissapointed with customer service. I wanted to purchase a native perenial passion flower that produced fruit evey year. On the sign for the passion flower, it showed the native maypop variety that's purple and white. I paid $50 for the plant, expecting it to be both perenial and fruiting.

However, 3 weeks later, it started flowering and it's the tropical scarlet-flame variety that's annual and non-fruiting.

I called the Apple House because I wanted a refund due to being misled on the variety. However, they were only willing to give me 50% off IF I dug it back up and brought it back. Mind you, this is a big heavy vining plant that was in a 5gal container, and is now much larger and heavier and fully intertwined on my pergola.

Very unhappy and dissapointed and will not make the mistake of purchasing a...

I am a budget minded, container gardener. I liked stopping in at Apple House when I could. I was purchasing used pots based on there gallon size (# of gallons × $ = price). I went to the checkout with 5ea pots, 2ea were 4gal, 3ea smaller. At the checkout area I informed the person the 2ea were 4gal and the other 3ea were either 2.5 or 3gal, I wasn't sure. Someone else was called to the counter and said " Those 3 are 5gal and those 2 are 10gal"! I kinda laughed before I realized he was serious. After he walked away the cashier charged me for 3ea 3gal and 2ea 4gal. The more I thought about it, I should have just walked out. I haven't been back since, and don't know if...

They did not honor the warranty on a plant that died on me. It was a fairly expensive plant almost $50 and I bought it in the early spring. It shed leaves a bit early but I wasn't sure if that was the usual. In the spring I gave it a chance to bloom and it didn't. It went a few weeks past the 1 year time frame but I took the plant with me and they had record of the purchase. I see no reason to pay 2-3x as much for a plant whose warranty is not going to be upheld. I won't be going back. Kinda sad as they usually have a nice variety. I would love to support local business and have bought many plants there in the past but in the past it...