I have to say it saddens me to know that "All That Glitters" in Tigard, Oregon fails at being able to provide productive customer service. I have been a customer of "All That Glitters" for many years, but never had been to the Tigard store until just before the pandemic.
The manager there didn't provide me with the proper receipt and over charged me. I thought I was being charged too and questioned it, but the manager got irritated that I had the nerve to ask such a thing since she was extending "All That Glitters" service until June 1st because of the pandemic.
Now I'm home and found my original ticket, and I was overcharged. I counted fees, lost ticket fines, criminal history fees and still was charged over the amount I owed. I love "All That Glitters" on 122nd and Division. I will never go back to the Tigard store.
Just to let people know I bought my wedding ring at "All That Glitters", 3 other rings, my gun, my husband's 2 guns and brought my mother into the 122nd store as a customer and NEVER was treated as badly as I was today. I'm sad that this happened because I love "All That Glitters."
IF YOU GO TO "ALL THAT GLITTERS", GO TO THE ONE 122ND AND DIVISION!!!!!
I would like a refund but when I questioned her about the loan amount she told me I couldnt return back to the store. I did nothing wrong but question her about the original loan amount. The manager failed at having integrity, and then told me I couldn't return. PLEASE LOOK AT THE CAMERAS TO SEE MY DEMEANOR AND BODY LANGUAGE. I have both receipts...
Read moreAll That Glitters IS All That Glitters!!!
Forget pawnbrokers with gruff demeanors that lack customer service. All That Glitters is a breath of fresh air in the world of second-hand treasures! From the moment I walked in, I was greeted by a friendly staff who genuinely were happy to help....
Here's what made my experience sparkle:
Expertise with a smile: The staff are beyond knowledgeable! They quickly assessed my item and offered a fair price without any of the haggling I expected....
Treasure trove galore: Beyond my own pawn needs, I spent a good hour browsing their selection. They have a fantastic variety of high-quality items, from jewelry and tools to electronics and quality firearms. I found some unique pieces I wouldn't have expected, adding to the thrill of the hunt....
Honest and transparent: Everything is upfront and laid out clearly. I knew exactly what I was getting and the terms of the pawn without any hidden fees or surprises. It's refreshing to find a pawn shop that values genuine customer service....
Overall, All That Glitters is more than just a pawn shop – it's an experience. It's a place where you can find hidden gems, get a fair deal, and leave feeling good about yourself and your community. If you're looking for a pawn shop that shines brighter than the rest, this is it! 5 stars, hands down!!!!
Special thanks to Monica, Brian, Gary, and Jason for their 5 star customer service....
I hope this review gives you a good glimpse into the magic of All That Glitters. Happy...
Read moreI'm sure these guys aren't that bad according to the reviews, unless their fake but I digress. I did come in last minute but The 2 stars is because I was under the impression that they did loans as well as pawn. I took in old laptop. Yes it's old 2011 macbook. I assumed that people grant loans based on many factors but mainly the value of the loan, the likelyhood and the ability to pay back the loan. Again the computer is old but they still sell very fast at 200$,...... But as this particular computer is worth 1000X that to me. It has 15 or more years worth of pictures and music. It's my sisters 45th birthday today, I won't be making it because theses guys took absolutely zero of that into consideration. I doubt I'll be back in this place since the only time I visit is because of an emergency and these people have zero empathy or consideration for someone who will guaranteed be back for that computer on payday!! I'm sure that these guys have been burnt a bunch but that's the job am I not correct. I'd say they gave a uninformed assessment that ended up costing their company money. Partly my fault I should have been more persistent with my case given I do sales. ALL IN ALL I THINK THE 2 STARS IS EARNED I wish the best to them and hope another customer gets the opportunity I was...
Read more