I never realized how big this store is, 3rd trip today.....so the past two experiences was OK. But today 2 stars Only! I was taken back a bit....the lady added up my items and bagged them and then placed the bag on the floor until I pulled out the two 20 bills. My total was 22. and change. If I did not need the items and needed to be on my way. I would have addressed that gesture....No way she could have thought I was going to run out without paying. I will be 43 on Thursday, I do hear I have a youthful look, but my mannerisms Screams Lady!! This cashier was a middle aged Asian woman, could be younger but she appeared to be close to my age.....#be a business woman first/always...
Read moreUpdate June 2021
Purchased a defective item, and went in to exchange it same day. The people that worked there actually tried to intimidate me into not asking for an exchange, and I couldn't believe it. The silly thing was $3.99 and they were really trying to give me trouble over it.
Sad to say it, but WE give THEM too much of our money, and this exactly why they feel comfortable treating US this way smh.
Happy to take my business elsewhere. It's not the price, it's the principle. Bye✌🏽
They have everything as far as hair is concerned. Human, synthetic, wigs... at every level in re: to...
Read moreThe store has a wide selection of many items. However, the staff don't give you time to think about what you want to purchase. They follow you around the store as if everyone is a criminal. I understand being attentive or helpful, but once it's expressed, I'm just looking, The customer is saying back off. Overall, the prices for certain hair care items are reasonable, and for individual weave packs, bundles, or wigs, the prices are a bit overpriced. Due to the wide selection of items they carry, I would consider returning to this...
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