Goodwill — Attraction in Troy

Goodwill of Troy Ohio on main is the worst!! Today I had a nasty encounter with an employee named Lacey M., and the manger that was there today of March 16th 2024 around 3-7pm. The employees are absolutely terrible and mean. They both rolled their eyes when we came back to return the item that was way too over priced!! Also to add the worker Lacey was obnoxiously chewing gum, like nothing wrong with that until you’re chewing like a cow and almost make the gum fall out your mouth onto customers items in front if us. This worker does not belong in the front, because she was rude since we walked in the door. Like is common courtesy so difficult to provide the customers?? I called the store before I came in and explained the situation and they seemed confused, but as soon as I came in they all knew what I was there for and they didn’t care about the rudeness towards us. First of all they didn’t have there sign updated saying coats are 9.99 because we saw them saying 5.99 for coats… but charged us 9.99. Please get your store together!Lol and new workers. They need to really check their dressing rooms as the women’s one to the right was filled all over with previous clothes and was nasty overall. But I guess the dressing rooms match the workers attitude towards us. Thankfully though they gave us a gift card….but we will never shop there again! However piqua Goodwill will always have our service, as they are really nice employees who are willing to stick around to have a conversation with...

This store is in a great location; just off I-75. It's also clean and well organized. The selection is good.

However, as others have mentioned, this Goodwill seems to have items priced higher than other locations. Most women's items are priced competitively at $4.29 per item unless it's the color of the week. Then the item is 50% off and $.99 on Sundays.

My biggest issue is with the 'premium' brands such as Louis Vuitton and other designer jeans ($14.99); which I get is still a good deal, but these items are mixed in with the $4.29 items. You have to read the tag for the correct price.

Also, LuLaRoe commands a higher price point ($14.99-$19.99 on skirts, shirts). It's too bad Dayton doesn't have a Clothes Mentor because they sell LuLaRoe clothing along the same price point. Slightly off topic, the LuLaRoe premium pricing won't last. The company is headed for bankruptcy fast due to shady business practices. Just wait a few months and the Goodwills are going to be inundated with LuLaRoe that consultants cannot sell.

So you can still find amazing deals at this location, but just watch out for the specially...

This used to be the best Goodwill in the region. Now it's probably the worst. The prices aren't just high, they are ludicrous. $6.99 for Glue that is literally .97 cents at other retail stores. $15-20 for broken toys. $15-40 for board games missing pieces. Basic drinking glasses that most thrift stores price a quarter and can't sell...$9.99. It's honestly embarrassing to see these prices because it means someone pricing is that uneducated or it's just pure greed. Either way, everything you pick up just makes you feel bad when you look at the price and there's so many better places to thrift shop now. Hope to see new management someday turn the store around to it's former glory. I used to go in multiple times a week and always found great deals. Now I rarely go in and never...