I'm glad I found this place after having broke my gold iPhone 6 screen in a freak accident. Henry was very friendly and helpful. He replaced the screen in about 30 minutes and if I remember correctly, offered a 60 day warranty. What's most important about my experience here is that the screen he first replaced my broken screen with began malfunctioning almost immediately. Henry was quick to remedy the situation--apologized and without any hassle--installed a substitute/loaner screen (for the space gray iPhone 6) on my phone for me to use for a few days while he ordered a replacement screen that matched the white screen that went with my phone. After 2-3 days, Henry called me to let me know he received the new screen and again, replaced the loaner screen with the new one in about 30 minutes. My phone looks brand new and is working flawlessly. I'm very happy with my experience here and I would definitely recommend this place for anyone else in a...
   Read moreWe are new to the Tucson area and needed a new battery in my wife's favorite watch. I found Henry's business online and read the reviews. I decided to stop in as every review was positive. (I see why now) Immediately upon entering, Henry let me know he would be right up to help, which he was. He explained the cost of the battery, (which was extremely reasonable) the two year warranty that it held and the fact he would mark the battery with the replacement date, so if it went out before two years I could bring it back in without needing the receipt to have it replaced. He had the battery in and the watch set to the correct time within three minutes. As I checked out, he chatted with me about our recent move to the area and welcomed us to Tucson. I highly recommend you use Tucson Watch and Jewelry Repair if you are in need of these services. Thanks so much Henry for your great...
   Read moreHad a broken bracelet that was given to me by someone no longer with us, who meant the world to me. It is nothing fancy and relatively cheap, but the woman at the register and the gentleman in the back treated the memento with the upmost respect and care while fixing its broken clasp and links. They ensured it fit perfectly and I was completely satisfied before asking for a payment. The price was a fraction of what I expected to pay, and they had it fixed in less than an hour. I couldnât be happier. Literally held back tears walking out, wearing the bracelet again for the first time in months. This store has just gained a lifelong customer, and I promise this review doesnât do justice to how happy theyâve made me. Best experience possible. I only wish I had known about them months ago when link first snapped, instead of wasting time repeatedly trying to...
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