Ihloff Salon & Day Spa — Attraction in Tulsa

I always go to ihloff just to give it another chance, to just see they might do something different this time. I went in to get my hair tonned for fall. Did a consultation before hand to explain to the stylist that i was looking to brighten the ends but to get an overall darker shade for winters. But i was shocked when after almost 3 hours i was leaving with a complete set of blond hair. I did tell them I'll call back and i am not happy with the results. My hair is completely damaged and unevenly colored with different shades of blondes to orange and ash.

I was told foils are usually $100 for face framing highlights and thats what i was needing done. I was handed a bill for almost twice the price. My hair stylist washed my hair in a way that my clothes were soaked and she forgot to dry it afterwards. She also said at the consultation that my blowdry is included but when I asked for it she handed me off to a girl who'd been there only 3 days and didn't even know how to do it. The other stylist even asked her if I was her model who offered to let her learn on me (turned out she was an intern). She even reused the same brush she dropped on floor. For the place and name you would expect a higher than average customer care. Maybe a good salon for haircut but their color professionals needs to go and learn it all over again. Sadly I will go back and get them darker but it's probably damaged to a point of no return.

Update* I went back to the location ans explained the issue. They offered to fix it but recommended a upgrade which I thought she was offering as a courtesy to fix my damaged hair. I upgraded to their top stylist level. She made them darker still no blowdry and in the end i was charged for the difference of stylist level. I have no words to explain this place. Save yourself and find some...

When the lady that was cutting my hair moved on to be a paralegal I started my search for a new salon. In the past I have always had problems finding places/people to cut my hair that did not leave it looking like it had been thru a wood chipper (it is baby fine). After several horrible haircuts I had a friend recommended Ihloff so I called for an appointment. Upon arrival I was very impressed with the covid-19 precautions that the salon has in place; I was shocked! Since the start of the virus few salons in the Tulsa area had any protocols in place. After getting checked in I was greeted by Matthew and we discussed how I wanted my haircut and what's products I was currently using. After it was cut I asked him him what products I should use in it and how to use them.... And guess what he did! He even explained why the steps he took were important. I had asked probably 30 to 40 people over past years of the same question and I got nothing more than a high pressure sales pitch. After he got my hair styled he let me know in a nice way what I had been doing wrong with my old products (I was guilty of over using stuff in my hair). I guess I cannot brag enough on this place and Matthew. I have had my haircut at places that ran from Great Clips to high end places in Beverly Hills and have never been so impressed. I would definitely...

I used to visit this salon years ago and decided to return, as I know there are some talented stylists here. However, my recent experience was unfortunately very disappointing due to a lack of professionalism in management.

I had called ahead to schedule an appointment and even took time off work for it, only to arrive and find out that no appointment had been made. I then had to return on a separate day for a consultation and come back yet again for the actual service. During my appointment, the process felt rushed, and I was asked to leave while my hair was still wet because the salon was closing. While I don’t believe this was the stylist’s fault, it seemed that the front desk staff were eager to leave for the day.

I understand that closing time is important, but clients should still have their services completed properly. This experience was especially disappointing because I had been looking forward to it and had saved up for the appointment. Additionally, about 11 inches of hair were cut from the back of my head to test how it would react to bleach — something that is typically done with a small strand. This was done without my consent or explanation beforehand.

Overall, I left feeling dissatisfied and disappointed with how the situation was handled. Unfortunately, I do not...