Sequoia Laundromat + Wash & Fold Laundry Co. — Attraction in Visalia

I never imagined writing a review about a laundromat, but this place is awesome. Brand new stainless steel machines that the attendant kept busy polishing the whole time we were there. At my request, she helped me determine how much soap to use and made sure I didn't overfill the washer. We fit four sleeping bags, a twin quilt, and a large stuffed bear in one of their largest washers, all for $6.25. The dryers seemed to work really well too. A quarter for 7 minutes. Seems to be the standard rate.

In contrast, the other laundromat I had been going to on Mooney is not nearly as clean, has a lot of vagrants wandering around, charges $7 for the largest washer (pretty sure), and their dryers seem to take longer plus have raw metal with rusty areas inside the drum. So, yeah, no brainer to go to Sequoia, especially since it's close to home.

The only odd thing was that their TV kept glitching. Didn't matter to me because I wasn't really watching it anyway, but it might be an annoyance to some.

By the way, in response to the person who was upset about them closing before 10 pm, they do have a sign on the door that states, "Closing time 10 pm. Last wash 9 pm." Maybe that sign is new? To me, it makes sense that if they want to close up shop and have their attendant leave at 10, they'd need to close the doors well before that so they allow time for all customers clothes to be...

This place has terrible customer service. I went there tonight to dry my clothes because it's more easier and convenient to dry clothes at a laundromat the hours say from 6 a.m. to 10 p.m. I got there at about 9:28 p.m. and when I try to open the door a woman came to the door and told me that they just closed up shop and was about to leave. I literally had a good 30 minutes to dry my clothes that's all I needed to do. I don't understand why you all these businesses in Visalia closing up their shop early when there are specific times posted that say when the shop opens and closes. 6 a.m. to 10 p.m. mean 6 a.m. to 10 p.m. Not 6 a.m. to 9:30 p.m. If you're going to close up at 9:30 then make your hours from 6 a.m. to 9:30 p.m. but when your hours are posted 6 a.m. to 10 p.m. then that's what it should be you should be closing at 10 p.m. not 9:30 p.m. Now I have to wash my work clothes by hand and let them dry overnight hopefully they'll dry in time. So yes my rating is a 1 star if I could I would give 0 Stars because they did not...

I recently visited the laundromat and had the pleasure of interacting with Theresa, one of the workers there. From the moment I walked in, she was incredibly welcoming and attentive, ensuring that I had everything I needed. She offered helpful advice on the best machines for my laundry load and even assisted me with some issues I had with the coin machine. Theresa’s customer service was exceptional, making the experience far more pleasant than I expected. She was efficient, friendly, and seemed genuinely dedicated to making sure everything ran smoothly. Overall, Theresa’s professionalism and warmth made the laundromat visit a much more enjoyable experience....