Unwind Wellness – Adams Morgan — Attraction in Washington

I will give 2 stars, one for the cleanliness and one for the amazing masseuse . We were given a group appt for my bridal shower and I, and we went to the wrong location. we were there before opening and once it opened we discovered that we were booked for another location. The receptionist was super sweet and said it was 10min away and that she would call the other location. When we got there we continuously apologized for the confusion and the male receptionist was v very dismissive and said only 3 could be seen, as we filled out the forms he then said no only 2, because they had more clients at 11. WE WERE A PARTY OF 8 and he was very dismissive with any type of accommodation and all my girls weren't able to get pampered with me before my wedding day. I didn't feel that the customer service was there, even when i asked if the other receptionist had called him and he said "yes she did, BUT NO i can't reschedule". i WAS SO UPSET and on top of that they said only 30min. it was truly disappointing and not how i envisioned my bachelorette. I will not be going here again, although the...

In Short: Satisfactory service, but way overpriced and alternatives are available. Don't waste your money.

Unwind Pricing: $170 for the first acupuncture appointment with $90 per follow up session.

Transformational Acupuncture Pricing: $75 for the first appointment with $55 per follow up session.

Bottom Line: You can get almost 3 appointments at Transformational Acupuncture for the price of the first appointment at Unwind. Don't waste your money. Also, Transformational Acupuncture is in-network for Aetna, Blue Cross Blue Shield, and Cigna.

While I was not unhappy with the service while at my appointment, I was disappointed by their handling of the pricing discrepancy. I wanted to see if they would allow me to get my second appointment free since I could get almost 3 appointments at Transformational Acupuncture for the price of the initial consultation appointment at Unwind.

They would understandably not allow this. The problem was they wouldn't event match the price going forward ($55 per session as opposed to $90) because their acupuncturist is...

I am giving this place a one star because it will not let me give a 0. This place was horrible and a waste of money and time. It was dirty, extremely tiny and looked suspect. I could not believe my eyes when I walked in. There is definitely no ambiance, so please don't come here if that is important to you. The couches and rug was dirty. The receptionist was very rude. She got an attitude and told me I could just cancel my appointment if I didn't want to be there. Two people cannot even fit down their tiny hallway at a time. They bathroom was nasty. My massage room was very old and looked like something out of the Adam's Family. It was creepy and old and I was uncomfortable laying on the table. My massage was not good at all and I felt pain afterwards. I definitely do not recommend this place. I was more stressed and tense when I left then when...