This store is brand new and has the potential to be a great store, but only if they fire Skylynn and Tiffany. I was shopping there today with my mother and Skylynn was our cashier. Skylynn rang up about half of my mother's items with the order of the lady who was in front of us. (Now, granted my mother should have separated the orders with a stick, but there was a huge gap in the belt so Skylynn should have also been paying attention.) Then, Skylynn proceeded to become visibly frustrated when she had to correct both orders and needed to request for Tiffany, presumably the manager on duty, (We'll come back to her poor behavior in a moment) to come over with the register key so that the error could be corrected. Skylynn began throwing my mother's items back on to the belt and on top of my mother's other groceries. At one point, she tossed some cleaning wipes back on the belt and they hit my mom before falling on the floor. To which my mom said "Maybe if you weren't throwing my items..." And Skylynn then said "Well, maybe if you had used the stick!" Then, after the incorrectly charged items were removed from the other woman's order, Skylynn proceeded to THROW, rather than place, my mother's items into the next empty cart. This is not good customer service and that type attitude toward a customer is completely inexcusable for any reason at all, ever, under any conceivable circumstance. Additionally, Tiffany's behavior was also inexcusable. Tiffany was working at a different register at the time. After checking out a man who was in her line she proceeded to yell across the store that he needed to return an empty cart (which was simply moved to the next check out) instead of simply standing up and retrieving one of the several carts that are queued a few feet away from the check out lines for that exact purpose. Was it a busy day at this store? Yes. Does that excuse this level of customer service?...
Read moreThis place is amazing and has always had great customer service, yesterday I decided to go inside with my family to buy groceries of course, I notice everything was moved and it was all re organized. Nothing was placed the same. When I was going around the aisles I must have missed the cereal and an employee because there was no one around. When I got on line with my family I notice Noone was behind us so I asked the cashier Jonathan right away if he knew where the cereals was and went ahead & told me with no problem, unfortunately Jonathan didn't realize while he was talking crap about me to another employee my son and BF were standing right there hearing him run his mouth, of how he HATES when people/ Customers don't walk around the store and look for their own groceries. Horrible service, he sure was surprised when I walked back and my bf was the one in line with my son. He shouldn't be working there if he HATES giving directions where a product could be placed specially when everything was...
Read moreI recently shopped at ALDI and was blown away by the quality and variety of their produce. The selection was impressive, with both conventional and organic options available. I was able to find all of the staples that I needed, such as apples, bananas, and spinach, as well as some more unusual items like dragon fruit and persimmons.
The produce was all fresh and looked great, and the prices were very reasonable. I was also impressed by ALDI's commitment to sustainability. They work with local farmers to ensure that their produce is grown using environmentally friendly practices, which is something that is important to me.
Overall, I was happy with my experience at Waukegan ALDI and will definitely be shopping there again. The great quality and variety of produce, combined with the affordable prices and commitment to sustainability, make it a standout option for...
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