iFixandRepair - Waukegan Walmart — Local services in Waukegan

I brought my son's iPad to this location. We live in Michigan but were in the area and needed it fixed quickly. Unfortunately, just a day later the screen entire separated and the home button (which had been replaced) didn't work. We weren't able to bring it back again until a few weeks later when we were in the area again. I paid $200 something for the first repair. On our next try, they put an entirely new screen on (because the first new one broke when they were taking it off) and charged me $30 for labor. It should have been free since their first repair was faulty.

My son left from there on a train for a trip with his dad, new screen in hand, hopeful he would have a work iPad for the trip. Not long after they left I got a message that the screen was hardly responding at all and its only gotten worse since. I've reached out to the store and to national iFixandRepair but haven't been offered any solutions.

Needless to say, everyone is very frustrated. I went out of my way to drive to that location again to fix the first faulty repair, spent another $30, and the iPad hardly works. To type in his password, he usually has to rotate the screen a full four times to find a responsive bit of the screen. It's nearly impossible to type messages let alone play any games.

There are many positive reviews here but I would be really, really cautious. I seem to be out nearly $300 after two repairs and still have a...

BEWAREI……YOUVE BEEN WARNED went in to change the charge port due to phone not accepting charge, technician BLew it with air. Said you need to change charge port 100$. , I said let’s do it. Told 30 minutes. I can back, he said he wasn’t done, because it was NOT my port, it was the port, microphone, entire piece. And that I’m very fortunate to ham him found a used one. But it be MORE MONEY, 50$ extra. Asked for cash, otherwise it be more mone y. No receipt, but I took the chance I’m at Walmart. You gotta have some decsency to rent in here. And I’m thinking come on , used parts? Well, guess what , MICROPHONE IS DEFFECTIVE, found out on 1st phone call that came in, I was told I sound as in a tunnel, went on a week vacation, told him beaches of Florida, Says “aha, I see sand “. Blows it out, couple weeks go by till I make my way to the Walmart I don’t frequent, because of distance, When I tell him the story, he said he does remember the situation. He says Receipt please?” SORRY ITS PASSED THE 14 days see our little sign in the corner “ Pay again” I made him aware that if he fixes his mistake, I’d leave a good review, a bad one hurts business, he said he wasn’t done ok ok with that and that he’s respond to it.

Well I’m out a bunch of money, I have to pay again somewhere else, One day this place will run out of...

Buyers Beware!

I Purchased an IPad Pro 12.9 3rd Gen this past Saturday on 4/20. I was given a deal too good to be true. …Well turns out it was. I noticed a few flaws in store and pointed out to associates one named Ali I believe and was assured nothing to worry about device “works” and was “never repaired”. I went home to quickly find out the IPad that I paid over $400.00 is severely damaged! I called as I have been away unable to return to Waukegan location and phones don’t work. Tomorrow when I return I hope they can resolve this issue and treat their customers fairly and honest.

I will post update after my visit and encounter with this store.

1). Color damage on Screen 2). Bent Frame up top 3). Cracked charging port 4). iPad doesn’t...