It's great to have this pool back open in the neighborhood! The pool is big, the slide great, the facility is secure with nice people who have to open the gate for you, and pretty clean, though the bathrooms could get cleaned a bit more frequently. My family really enjoys it.
The lifeguards are all good though a somewhat inconsistent with answers to questions and communicating rules. For example, I saw one person told they couldn't swim without proper swimwear but then saw tons of people swimming in shorts and T-shirts that weren't swimwear, I saw babies with sagging swim diapers or no swim diapers, and got conflicting info on what type of floats are allowed. There could be much better clarity and enforcement of rules.
A few pieces of feedback: I understand breaks, but a 15 minute break after every 45 minutes of swimming including requiring everyone to leave the pool building entirely seems strange. Consider a full hour-two before making everyone leave for 15 mins. There always seem plenty of guards to support this. more open swim times together weekday late afternoons/early evenings like on the weekends. water is constantly running in a couple showers in the women's changing area, along with a couple water fountains there. It's a waste of water, please fix that. Family swim isn't clear. It appears to be a parent with 3 or more kids though doesn't seem much different than open swim. Family swim should perhaps be parents and 1 or 2...
Read moreReally liked this pool and the people but very disappointed today that after going everyday for 2 weeks, i was not allowed to go in because I have 3 children and a baby. Yes I am aware that it is 3 children per adult, but like all other occasions the baby and I have always sat outside the pool. Very disappointed in the captain who let others going in front of us did not make a line just let whoever go in but made it a point to not let us in and not bother to have the decency to talk to me basically just shooed us away. Very disappointed mother...
Read moreThe staff here are very rude and uninviting. They were very loose with certain supervisions yet extremely harsh with others. They mainly gathered in a bunch laughing and giggling while one maybe two others watched the pool. They need a whole new crew! These are a bunch of irresponsible workers. I hate to write this review because these are my own people i'm speaking of and it doesn't sit...
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