Richard M. Daley Branch, Chicago Public Library — Attraction in West Chicago Township

I have to say that I concur with April and Maronda's reviews shared. However, it is mostly during the evening hours when you have select patrons that play around or speak loudly while others are trying to work or study. Me personally in order to drown the outer noises out I just wear headphones playing music that keeps me tuned into my work. The library does have the presence of security, which they do enforce some of the play of select certain patrons, but it still continues slightly after a warning depending on their age group.

Other than that, I have to admit that this is a beautiful library considering it being located in the East Garfield Park & Humboldt Park neighborhood. I'm happy that they have it because it gives me another spot to do work and utilize WiFi without leaving the neighborhood. I'm sure others may see it the same, so I seriously cannot knock this location because it does offer to the neighborhood.

As I share this review I am now on my second visit and I have just noticed the DVD selections, plus a few books. The DVD selections are slim, but at least they do have something to begin with. I will dig more into the book selections as the time goes on, but they do have a decent sized amount from what I see. My first book choice was a book by one of my favorite authors, Zora Neale Hurston, who actually inspired me to write more. I was excited to see quite a few books by a poet named Langston Hughes as well.

My first ever transaction with this library went smooth, plus the updating of my address and email. During this transaction the library clerk was very informative of my return dates and also the process of transferring interests that I may see from other libraries to this library. With all being mentioned I hope this review assists you in any...

𝗕𝗲𝘀𝘁 𝗖𝗣𝗟 𝗘𝗺𝗽𝗹𝗼𝘆𝗲𝗲𝘀 𝗶𝗻 𝘁𝗵𝗲 𝗖𝗶𝘁𝘆!! I've never seen a nicer, more considerate & understanding team than they have at 𝑻𝒉𝒊𝒔 𝑳𝒐𝒄𝒂𝒕𝒊𝒐𝒏. Here's a few reasons why I love this library.

𝗘𝘃𝗲𝗿𝘆 𝘀𝗶𝗻𝗴𝗹𝗲 𝗽𝗲𝗿𝘀𝗼𝗻 that works here is respectful & polite (from the community service worker, to the Security Officers).

𝗖𝗼𝗺𝗽𝘂𝘁𝗲𝗿 𝘀𝘁𝗮𝗳𝗳 are super patient with some of the less technical patrons, and they make sure that you get what you need to get done & you'll leave with a li'l more knowledge than you came with.

𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗢𝗳𝗳𝗶𝗰𝗲𝗿𝘀 are amazing. They have to deal with a whole lot of craziness here, but they do it in a way that is mature, level headed, and respectful. They speak to the homeless, addicts and mentally ill the same way they do with all of the other people, only with just a little more compassion & understanding.

𝐀 𝐛𝐢𝐠 𝐭𝐡𝐚𝐧𝐤 𝐲𝐨𝐮 𝐭𝐨 𝐭𝐡𝐢𝐬 𝐟𝐚𝐜𝐢𝐥𝐢𝐭𝐲 & 𝐚𝐥𝐥 𝐭𝐡𝐚𝐭 𝐭𝐡𝐞𝐲 𝐝𝐨 𝐟𝐨𝐫 𝐭𝐡𝐢𝐬...

Evidently security has standing orders that consider me a suspicious person, such that they park themselves feet away every time I visit. Why, you ask? I was a regular, respectful patron for nearly a year. I was getting to know people and seeing smiling faces. One day, I asked the "teen" librarian (who is much older) a straightforward question about seating, using their name. They seemed spooked. Next thing I know, security and staff are treating me like a leper. What's really going on is unchecked paranoia and foul bigotry against a poor yet considerate middle-aged man. This immature behavior hurts my comfortable access to resources and reflects a prevailing attitude of superiority and suspicion by CPL toward the patrons they are...