Mr Fix Cell Phone & Computer Repair — Attraction in Williamsburg

I recently had the pleasure of using Mr. Fix iPhone repair service, and I must say that it exceeded my expectations in every way. From start to finish, the entire experience was outstanding, and I couldn't be happier with the results.

First and foremost, the level of professionalism and expertise demonstrated by Domingo was remarkable. He showed a deep understanding of iPhone devices and quickly diagnosed the issue with my phone. His knowledge and attention to detail instilled confidence in me, knowing that my precious device was in capable hands.

The repair process was seamless and efficient. Domingo provided clear and transparent communication throughout, keeping me informed about the progress of the repair. He were also able to complete the repairs in a timely manner, ensuring that I didn't have to be without my phone for an extended period.

The quality of the repair work was truly top-notch. My iPhone now functions flawlessly, just like the day I first purchased it. Domingo utilized high-quality replacement parts, and his precision in handling the delicate components of the phone was impressive. I couldn't be more satisfied with the outcome.

Furthermore, the customer service I received was exceptional. Domingo was friendly, approachable, and patiently answered all of my questions. He went above and beyond to ensure that I felt comfortable throughout the entire process. It was evident that his priority was delivering excellent customer service, and they certainly succeeded in doing so.

Lastly, the pricing of the repair service was reasonable and fair. Domingo provided a transparent breakdown of the costs, and there were no hidden fees or surprises. I truly felt that I received great value for my money, considering the quality of the repair work and the overall experience.

In conclusion, I wholeheartedly recommend Mr. Fix's iPhone repair service to anyone in need of professional, reliable, and trustworthy assistance. Their expertise, efficiency, attention to detail, and exceptional customer service make them stand out among the rest. I can confidently say that if you choose their service, you'll be in excellent hands. I am extremely satisfied with the repairs performed on my iPhone, and I'm grateful for the outstanding service I received. Thank you,...

My 17 year old son had his computer fixed with Mr Fix. I authorized the repair. When I received the credit card bill there was a $71.69 tip added. I called and said this was not authorized. They said your son signed for it. I explained that this had been done in error. I have never paid for a computer repair and then had to give a tip. It’s never even been an option. Rather than correcting the error. The owner went on to explain that he’s not a millionaire. He works 7 days a week. He told me that I needed to deal with my son. I explained that if a tip was done, it was an error. I’ve never been given an option to tip purchasing a service at a store or buying a product. I was then told that they were not disputing. When I called my credit card company they told me he disputed it. They told me I need documentation that he wasn’t disputing it. When I call, he says he will do nothing for me and if I call him anymore, it will be harassment. He now says he deserves the tip. He had my son go to Lowes to get parts he didn’t use. I appreciate the repair. My son is appreciative, but this was a percentage that was put on your square. Any other Mr Fix would have refunded the tip. It’s something done in error quite frequently. I called the other store’s listed.

I am a former waitress, and this is an insult to individuals that make two dollars an hour and live off of tips. You are the owner and it is customary that you do not take tips. This is a service that you provide in your store. Why would someone tip you? You say, I am taking money from you. I am fully prepared and have paid for the repair. I notified you the moment I discovered there was a tip charge. You said you called me repeatedly. There are no messages from you or Veronica. The number you said that didn’t work is the same number you called me on when we spoke the other day. If the 350+ dollars, you were charging me wasn’t enough for the repair then you need to add money to...

My laptop had really low battery life and the fan was extremely loud, Best Buy told me I needed a whole new laptop but that did not feel like an accurate diagnosis. I brought it here to Mr. Fix and the owner took one look at my laptop and was able to tell me that my battery was actually bloated and on the verge of combusting, and it was a hazard for me to continue using it (something Best Buy never bothered to mention after looking at it). He ordered a new fan, new battery, installed them himself and my laptop runs like new again, it is wonderful. He was so kind and accommodating, prioritized my laptop free of charge because I am a student, and the whole repair was pretty cheap too. He even gave me a loaner laptop to use while mine was being fixed free of charge. I cannot recommend this store highly enough, especially for students...