Peppers Silo Launceston — Hotel in Launceston

We have had a wonderful stay at the The Silos in Launceston having spent a few days over Christmas with family and friends in the North of the State. This is our second stay at this beautifully appointed hotel and one we will be returning to each time we visit Launceston.

Our arrival at reception was very welcoming and always so nice to have a smile when booking in. Parking for guests is offered in the undercover parking which is very convenient. We appreciated the welcoming message and Boyle of Devils Corner wine from the General Manager. A very generous welcome.

Our room on the seventh floor with large windows overlooking the Tamar was spectacular and we very much appreciated the choice of room we were offered.

The room itself is beautifully appointed and makes excellent use of the iconic silos that now houses the hotel. A very clever and creative design. The bed was excellent and the bathroom spacious and well appointed.

We had drinks in the lounge area on the first floor before dinner at the Grain restaurant with friends. The menu was extensive and the food absolutely perfect. The dining experience was made even more special with the lovely staff who looked after us so warmly. A particular thank you to the lovely Jessie who attended to us throughout our meal. She was wonderful.

We enjoyed a very nice a la carte breakfast in the morning but had not been aware that there was a rule that required us to make a booking. . There did appear to be a number of free tables so we were seated after a short wait with a reminder that reservations are usually expected. We will know for next time that a reservation assists in seating at breakfast.

This was the only issue we encountered during what has been a lovely stay at a beautiful hotel and we do appreciate that the hotel and restaurant work collaboratively in support of guests but not necessarily under the same management so any comments on the restaurant should be seen as separate from the hotel. Breakfast and dinner were both excellent

We look forward to a return visit the next time we are in Launceston visiting family. Thank you to the housekeeping staff, reception and all those who made our stay...

Our 2 nights at this hotel were ruined by the crazy amount of noise that filters into your room. We could hear the people in the next room speaking and also on their phones...we could even hear the person on the other end of the phone ! The weird thing is that we had a corner room, so there wasn't another room on the side where the noise was coming from? So it had to be the people in the room below or above us. This morning we were awoken by the TV at 5.30am...but it wasn't our TV ! Whoever's TV it was was so clear in our room that you would swear it was our TV. Also the air-conditioning unit is really noisy, it sounds like a small car on idle in the ceiling. Other noises were creaks and taps that didn't seem to stop, so we put this down to movement in the the building. All this noise was really unfortunate because the hotel itself is quite nice and well located with great facilities. The rooms are spacious and well appointed and the beds are really comfy. Another annoyance was we couldn't find any info in the room about in-room dining. We called reception and got put through to about 3 different staff members before someone told us to check the drawer under the kettle. The guide was actually in there but it was underneath some chips and chocolates and its in a dark cover so you can't distinguish it easily. A better place to leave it would be on the top of the bench near the kettle. On the subject of the kettle its also quite tall and difficult to fill from the tap in the bathroom, small detail but annoying once again for a $250 a night room. The rooms also have 'Chromecast' so you can stream content to the TV. We couldn't get ours to work, just a blank screen when we selected it. On the last night I checked the connection on the back of the TV and found that the Chromecast was connected to the wrong HDMI port. Once I switched the port over it worked fine. Again another example of something that should be checked before every guest checks into their room. Anyway I hope this review helps someone make an informed decision about staying at this hotel. Personally we won't be back at this venue the next time we are in...

Great hotel in four very well converted silos with incredibly attentive staff right the way throughout.

We had originally only planned one night here before we flew back but due to unforeseen circumstances we ended up staying for an additional three ontop. From the moment since we made the phone call to explain our situation the staff were straight onto it. Very polite, very happy to accommodate and try and work the best rooms lined up next to each other for our family and put together a great price / package to match.

The rooms appear to all be spacious in size, well appointed and have fantastic views ( depending i'm guessing on room type selected ) Mini Bar, Foxtel & 'On Demand' new release movie selection and room service were all terrific. Super quiet so you also get a good nights sleep.

The restaurant area for breakfast is huge and has sweeping views of the river, city & public parkland area next to the hotel which does make it more enjoyable and relaxing.

They also have a great bar which kicks off at 3:00pm daily I think and has a great selection of drinks and bar snacks. It also appears the locals stop in their regularly for catch ups over a drink or a weekend stay which is always a good sign also.

The parking is free for their three outdoor car park areas which is great and so easy to simply walk out on ground level and get the car when needed. Location is also perfect - It's far enough out of the city that you don't get any ambient noises in the room but it's an easy walk along the river bank which hugs the edge of the city and makes it easy to explore the city by foot if you want.

The staff have been amazing right the way through. Very attentive, polite and more than happy to help as much as they could for any request and always had a smile in doing so which is great to see. The cleaners did a great job in resetting the room daily and always acknowledged us when walking through the corridors.

Would highly recommend this hotel on all levels no matter if it's an overnight or longer...