Cherry and Twigs — Restaurant in Melbourne

My wife and I recently had the pleasure of visiting Cherry and Twigs Cafe, and it was truly a delightful experience. From the friendly and polite staff to the delicious food and coffee, our breakfast at Cherry and Twigs was thoroughly enjoyable.

The staff members were incredibly welcoming and treated us with genuine warmth. Their friendliness and politeness added a special touch to our visit, making us feel right at home. We were impressed by their attentiveness and the excellent service they provided throughout our meal.

Speaking of the food and coffee, they were nothing short of fantastic. The menu offered a range of appetizing options, and each dish we ordered was beautifully prepared and full of flavor. We savored every bite, appreciating the use of quality ingredients and the chef's skillful execution. The coffee was also exceptional, perfectly brewed and a delightful complement to our breakfast.

Overall, our breakfast experience at Cherry and Twigs Cafe was memorable. The combination of friendly staff, delicious food, and great coffee made it a truly enjoyable visit. We left the cafe feeling satisfied and grateful for the wonderful start to our day.

We highly recommend Cherry and Twigs Cafe to anyone seeking a welcoming atmosphere, delectable food, and a memorable breakfast experience. It's a place where you can count on friendly service, delightful flavors, and a pleasant ambiance.

Thank you, Cherry and Twigs Cafe, for providing us with such a memorable breakfast. We look forward to returning and creating more cherished moments at your...

Dear Store Management,

I hope this message finds you well. I am writing to express my dissatisfaction with my recent experience at your store. Today, my husband and I visited the café to purchase a cup of coffee. However, we encountered an unpleasant situation with an Asian female staff member who treated us unfairly. Although we clearly stated that we only wanted an iced Americano, the staff member told us they had already closed. We understood the café’s closing time, but then she also mentioned that they were out of milk, which is irrelevant for an iced Americano.

What is particularly troubling is that after we left, a family of customers entered the store and successfully purchased coffee. This situation left me questioning whether our experience was influenced by the fact that we are Asian customers. I find it hard to believe that this was a mere coincidence, especially since we did not request any other drinks. The staff member’s actions seemed unreasonable and unfair.

As customers, we expect to be treated with equality and respect, regardless of our race, gender, or background. I sincerely hope that your store will look into this matter and take appropriate steps to ensure that all customers receive fair and friendly service.

Thank you for your attention, and I look forward to...

I must say we were disappointed. As CBD locals we were excited to try this place hoping it would become our new regular Saturday cafe. Overall ambience is nice and I love the open feel but the service was absolutely appalling. The younger waitress was lovely and the 2 stars are for her but the older lady with short bobbed hair was miserable. She never smiled or gave any kind of welcome and when taking our money not once did she ask how everything was and barely said thank you as we left. That wasn't the worst of it, the whispering to other staff and openly laughing about customers was the main reason we won't be returning. There are a few other options in the area that provide service without judgement.

*Update to my previous review. We decided to try again. It seems to have improved and the main person in my last review has changed attitude. She was friendly and actually smiled. Food was amazing and their pulled pork is super tasty 😋 All other staff are amazing and...