Harbour Plaza Metropolis — Hotel in Hong Kong

During my recent trip, I had the pleasure of staying at a hotel that left a lasting impression. From the moment I arrived, I was greeted with awe-inspiring views that took my breath away. The hotel's location provided panoramic vistas of the surrounding beauty, creating an atmosphere of tranquility that set the stage for an incredible stay.The service at this hotel was exemplary. The staff members were friendly, attentive, and went above and beyond to ensure that my every need was met. From the moment I checked in to the day of my departure, they were always available, ready to assist with any requests or inquiries. Their dedication to providing exceptional service made me feel valued and well taken care of throughout my stay.The rooms at this hotel were thoughtfully designed, combining comfort and elegance. Waking up to the stunning views each morning was a treat for the senses, and it felt like a privilege to witness such natural beauty from the comfort of my room. The attention to detail in the room's decor and amenities added a touch of luxury, enhancing the overall experience.Dining at the hotel's restaurant was a highlight of my stay. The culinary offerings were diverse and catered to a range of preferences. Each dish was expertly prepared, showcasing the skill and creativity of the chefs. The attentive and knowledgeable staff provided excellent recommendations, ensuring that every meal was a delightful experience.In addition to the picturesque views and outstanding service, this hotel offered a variety of amenities that further enhanced my stay. The spa facilities provided a sanctuary of relaxation, allowing me to unwind and indulge in rejuvenating treatments. The fitness center was well-equipped, enabling me to maintain my fitness routine while enjoying the serene surroundings.Overall, my experience at this hotel was truly memorable. The combination of breathtaking views, impeccable service, and attention to detail created an unforgettable stay. I would highly recommend this hotel to anyone seeking a serene and luxurious retreat. I look forward to the opportunity to return...

Our stay at Harbour Metropolis, Hong Kong, was deeply disappointing and not in line with what one would expect from a hotel claiming a 4-star rating.

Room Condition: The rooms were very small, not properly cleaned, and carpets were dusty. Furniture appeared old and poorly maintained, far from a comfortable or premium experience.

Unprofessional Staff: The reception and breakfast staff were consistently rude and unhelpful. There was a complete lack of professionalism, which made the overall atmosphere unwelcoming and stressful.

Water Supply Mismanagement: One of the biggest red flags was that drinking water was not provided. Instead, guests were forced to purchase bottled water at more than three times the normal price, under the guise of “green policies.” However, the hotel still sold plastic bottles—clearly a contradiction and, in our opinion, a deliberate attempt to profit off guests. (We’ve attached the price chart for reference.)

Breakfast Treatment: Breakfast hours were until 10:30 AM, but by 10:15, a security guard began warning guests to finish quickly. At exactly 10:30 AM, staff began clearing tables—even if guests were still eating. This rigid and ungracious behavior is unacceptable in any standard of hospitality.

Checkout and Luggage Handling: Even checkout was poorly managed. We were heading to Macau and had requested to leave our luggage in their storage. Despite having 5 rooms and 9 bags, they tried to enforce a rule of 2 bags per room and initially refused to assist us properly. After prolonged arguments, someone finally agreed and apologized, citing excuses like “800 rooms, it's difficult to manage”—which only added to our frustration. The luggage staff was equally rude and dismissive.

Conclusion: This hotel does not meet basic standards of hospitality, cleanliness, or customer service. It seriously affected our holiday experience. We do not recommend staying here and suggest future travelers consider alternative accommodations for a smoother and more...

Harbour Plaza Metropolis is a premier hotel that offers a perfect blend of luxury, comfort, and convenience in Hong Kong. Located in the vibrant Hung Hom area, this hotel is an excellent choice for both business and leisure travelers.

One of the standout features of Harbour Plaza Metropolis is its spacious and elegantly designed rooms. Each room is well-equipped with modern amenities, providing a comfortable retreat after a busy day of exploring the city. Many rooms offer stunning views of Victoria Harbour, which adds to the overall appeal of the stay.

The hotel boasts a variety of dining options, from casual cafes to upscale restaurants. The diverse cuisines cater to all tastes, making it easy to enjoy a delicious meal without leaving the premises. The breakfast buffet is particularly noteworthy, featuring a wide selection of international dishes to start your day right.

For relaxation and recreation, the hotel offers a well-equipped fitness center and a beautiful outdoor swimming pool, where guests can unwind while enjoying the scenic views. The spa services provide an extra touch of luxury, offering treatments that rejuvenate and refresh.

One of the biggest advantages of Harbour Plaza Metropolis is its convenient location. The hotel is situated near major transportation links, including the MTR station, making it easy to access popular attractions in Hong Kong. Additionally, the nearby shopping and dining options enhance the overall experience.

The staff at Harbour Plaza Metropolis are friendly and attentive, ensuring that guests feel welcome and well taken care of throughout their stay. Their willingness to assist with recommendations and arrangements adds to the overall positive experience.

In summary, Harbour Plaza Metropolis is a fantastic choice for anyone looking for a luxurious and convenient stay in Hong Kong. With its comfortable accommodations, excellent dining options, and prime location, it’s sure to provide a memorable experience. Highly...