Shanghai Lakeside Holiday Inn — Hotel in Shanghai

Where do I start - there is no English traveler information such as Metro maps or tours.||||The reception staff speak very little English.||||The Internet pc is in Chinese and I couldn't work out the control panel menu to find the correct panel to change the language.||Of my six day stay I had maybe three days of hot water, I had to have my room switched but that didn't make any difference.||When I raised it with reception they repeated "no hot water?" and then gave a blank look, although it was clear the woman on knew what I meant, but didn't seem to have a clue as to to what to do next. ||||The toilets do not flush very well, often backing up.||||The rooms are noisy - you can hear the person in the next room snoring.||||The seals on the double glazed windows have failed so you can hear everything on the street - luckily it is a quiet street with no traffic at night.||||Non-smoking rooms only means they take the ash-trays out... people still smoke in the hallways and room next door.||||The beds are very very firm.||||They do not change the sheets very often (couldn't tell exactly as I was only there a short time and changed rooms).||||On a plus point I thought the breakfast was ok.||And it was close to Nanjing rd station.||There is a river view - more like a canal of grey-ish brown colour that isn't particularly scenic, but better that a street full of cars or another...

5 minutes walk from metro station, cheap price may be suitable for budget travelers. There was wifi in room. However, the frustrating shower, poor hygiene and bad staff attitude would definitely ruin your trip.||||The toilets did not flush very well.The shower was too weak, and very difficult to tune water temperature because it was either too hot or too cold. We were living in||riverside room which was a bit cold, but the air-con was not warm enough, so we took out the blankets from the cabinet to use. We were so shocked to see the blankets with at least 10 dirt, some looked like bloodstain.||||We took the blankets to reception and asked the staff to change for us. Unexpectedly, the request was rejected. The staff (a 5x years old man) was very rude and said those were not bloodstain but some dirts, it was meaningless to replace as they would only wash those blankets AFTER winter, others were about the same.||||Words fail to describe our anger. We wanted to complain to manager, but the man said "No owner" at first, we insisted so he told us room number of manager and claimed that the manager would give us same answer. We decided to make the complaint until the last day to avoid trouble during our stay. After 15 mins the man took another blankets to our room. Perhaps he escalated to manager and his||manager wanted to...

we stay only for one night at this hotel, and everything is standard. Nothing special and nothing worst. Located only for 3 block from Nanjing shoping area, about 10-15 minutes walking from exit Metro station at Henderson Mall. ||||Not to hard to find this place, just follow the direction and you'll be found easily. They are located just front of the river and not to far going to any attraction in shanghai. going to the Bund just follow the river about 15 minutes walking. This area little bit quite, but you'll be found street snack/food about one block from this hotel until midnite.||||The staff helpful with little english, and internet access in every room with your 6 number ID password. The room was okay, clean, comfort for this class hotel. Don't be to much expactation!! The breakfast just okay, with minimum menu. they serve from 7 to 9 and will be nothing in 30 minuted before close. ||||I will not come back for this hotel, except they upgrading to a new one....