Pension Bystřenka — Hotel in okres Trutnov

We chose it because it was close to one of thw lifts, which made our life much easier (5 min walking). It turned out to also be close to the center (5 min walking), which made it a perfect choice for us. We later found out that it had a kind of a livingroom with a small kitchen and everything you need for cooking (ink. Fridge). The included breakfast is modest, but whatever they had was enough for us and good quality (very tasty cucumbers!). They also have some parking places. There is free wi-fi in the whole pension, but the quality of the connection is law. And they only accept cash, no cards. Nevertheless, we were very happy with our stay. The owners, a couple, were very nice and friendly. We would choose it again and dearly...

Do not trust this person or anyone at Penzion Bystrenka. Bystrenka has not refunded a 220euro deposit after they cancelled our accommodation booking.

We booked for 7 people to stay and paid the 50% deposit (220 euro) required to secure the accommodation. Bystrenka cancelled our booking with less than one week notice due to building maintenance. We received no response to several emails or phone calls to the owner. We also attempted to go to the Penzion but there was nobody present at the building. The owner of the Penzion next door informed us this was not the first time Bystrenka had scammed other customers.

Do not book with this place because they cannot be trusted.

Kind...

Very helpful staff, that will try to accommodate your every wish. Nice, clean rooms with everything you need, plus a little fridge and stove. Close to the center, where skibuses drive often to different ski lifts, or where you can walk if you miss the bus. Breakfast is very good, a buffet with all sorts of different things. All in all very good experience, would definitely recommend...