Park Inn is not a brand known for luxury, and the bare-bones room assigned me at this property reflected this completely. Although on checkin I was told I was being upgraded, there was nothing about the room that confirmed this to the naked eye. It was not on the Radisson rewards floor and in general the room was so far away from reception, involving the need to walk through what appeared to be several distinct buildings, that I felt like I was in a different part of the city. To be clear, I do not claim that there was any problem with the room. There wasn't. I merely note that it was very basic. The shower was of course in a bathtub, with the obligatory glass wall extending less than half the length of the tub. The neighborhood of the hotel boasts little if anything of interest, and staff was wholly unfamiliar with the vicinity. It took repeated attempts to coax out of one them the fact that there was a genuine supermarket about 6 or 7 minutes away by foot.||On the positive side, the room was properly quiet. I wouldn't have expected quiet to reign anywhere in the hotel, given how crowded some parts of it were. This was very much the case in the restaurant, where it was sometimes difficult to find a seat at breakfast time. The buffet selection was not bad and for a Park Inn even surprisingly ample, but the whole breakfast experience was nonetheless not at all gratifying due to the mobs of people. All I wanted to do was get out of there ASAP.||Going from bad to worse, the pool was an absolute madhouse. I never used it and would never consider using it, given that every time I saw it - on two evenings and one morning - it was jampacked. If you're choosing this hotel for the pool, you should think twice or at least make sure your room has a bathtub, as you may find the tub the more realistic option. You won't be doing laps here, that is for sure.||Then there was the gym. It is well equipped, and on the two evenings I visited it, there was no one or almost no one else there. However, when I visited it one morning at 10:00, the opposite was true. Indeed, it was so crowded that I left and returned half an hour later, hoping to find the crowd thinned out. Unfortunately, I still had to train in the company of a number of primitive types. These were not hotel guests, it is important to note. The hotel chooses to sell memberships, so that anyone off the street can also use the facilities, at least between 09:00 and 22:00 (hotel guests have 24-hour access). I would rather not work out alongside such people, one of whom actually backed into the barbell I was using at that moment to do bench presses and found something about his own clumsiness funny. That little incident has a couple of effects, one of them being to significantly reduce the rating I can give this property, as it entailed a genuine risk to life and limb that the hotel doesn't merely accept but, for the sake of revenue, actually fosters. I also didn't appreciate the little children running around the gym while their mother trained, but evidently there are no rules here.||It was after that morning workout that I returned to the room at 11:30 to discover that my key card had stopped working. I made the slog back to reception, asked why and was told that it was because it was only "20 minutes" until checkout. We still had 25 minutes until noon, but i don't see what this has to do with it. It simply wasn't checkout time, not even by a wide margin, and I hadn't checked out. I would care under any circumstances, but especially given the vast distance of my room from reception.||I won't be returning to this hotel for the foreseeable future. After having used its gym in the evening, I promptly canceled a booking with the Hilton, which has a terrible gym, and booked at the Park Inn for my return to Tallinn in September. After having subsequently used Park Inn's gym in the morning, I canceled the new Park Inn booking and rebooked with the Hilton. That is the other effect of the little incident during my...
Read moreThe worst meal/food experience in any hotel in Tallinn. We have never experienced such a horrible run food and beverage department in any hotel.
Zero managers at all on weekend. Staff are suffering with zero help or accountability from management.
Dinner Friday stood at the entrance to restaurant for 10 minutes with no help. Finally we went to the hotel front desk and they said to just go sit down. We waited and waited finally having to flag down a women who was very angry. The tables around us only got half their meals and ended up leaving when half their family and small children never got their food.
Our food came out in over an hour wait. 1 price by 1 piece at a time. Resulting in people being completely finished their meal before the others food even arrived. The staff even during the wait never asked how we are doing , or could get offer you another drink, or glass of water nothing. I ordered some grilled vegetables for my salad and finally after 25 minutes after I ate my salad I told the waitress to just cancel the vegetables.
Zero control over the room,
Then breakfast we came down again the lady at rhe front asked our room number and sent us in.
We hovered and walked around the restaurant over and over again stocking if anyone was done eating.
Finally we just had to leave without eating any breakfast and I have a 3 year old child.
If the room was do busy having a hostest who can manager the flow is all that would be needed.
If their are no seat control the entrance. Sorry we are full right now it could be a 20 minute wait..but no nothing there was around 30 of us just hovering.
When speaking to the hostest she was aggregated when I asked what we can do. When speaking to the front desk they said we can give you an eamol address to tell the manager who is not at the hotel at the weekend.
No staff, no control, no managers to help anyone.
Avoid this hotel if you want to eat. Don't buy the breakfast no point.
Really sad to be honest we were really looking forward to a beautiful family...
Read moreA nice hotel located very close to Tallinn old town which ticks some boxes to perfection and fails miserably in a few others. We stayed at the Park Inn for 3 nights, this being our first stay with a Park Inn branded Radisson and the experience was mixed.
The good(s):
The bad(s):
Overall mixed experience on my end, wish it could have...
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