Nehô Suites Cannes Croisette — Hotel in Grasse

I stayed at Nehô Suites Cannes Croisette recently and unfortunately had a very disappointing experience with a member of the hotel staff that I feel compelled to share.

As a nanny traveling with a family, I expected to be treated with the same courtesy and respect as any other guest. However, I experienced clear discrimination based on my role. One particular staff member made repeated comments and displayed behavior that made it clear they viewed my position as less worthy of respect. I was spoken to in a dismissive tone, questioned unnecessarily, and made to feel unwelcome—despite the fact that I was a paying guest, just like everyone else.

Discrimination of any kind—whether based on profession, race, or background—is unacceptable, especially in the hospitality industry where all guests deserve equal treatment. I sincerely hope the hotel addresses this issue with proper training to ensure no one else has to go through a similar experience.

The hotel itself has potential, with a convenient location and comfortable amenities, but respect and professionalism from the staff are just as important as facilities. I will not be returning unless I see a commitment to treating all guests...

words cannot describe how much i hate this hotel. from the moment i entered i was hit with such unrelenting incompetence, i question if that first receptionist has full mental faculties. I’m not being mean: they could not find our reservation, in spite of me having multiple receipts, email chains, etc.

in spite of the fact that it was clearly a system error, they maintained a rude and superior attitude throughout our interaction. some examples of the craziest customer service I’ve ever received: “please come to this side sir” making me walk over to her computer at reception. two mins later “sir, this is the checkout line, you’re checking in, please move back to that side” — as if she wasn’t aware what she had said 2 mins before.

on top of this: the rooms are dated — and that’s putting it nicely. they’re badly designed. the hotel was built before hotel design science was widely known. the price makes no sense when you compare to airbnbs near by.

the breakfast is bad and the pool is a joke when considering you are 5min walk from top 10 most beautiful beach in the world.

trust me. avoid like the plague. this is a...

The hotel’s location is good, but none of the reception staff are friendly at all. They are all very aggressive. There is no bellboy at the hotel. When we checked out, nobody helped us — we carried all the luggage ourselves. We booked four rooms because we are a large family. We stayed for 13 nights, but we would never consider coming back. All the staff are very aggressive and not a single one is friendly.

Despite our long stay, housekeeping only changed the bed sheets once in 13 nights. Even when we showed them the dirty sheets, unfortunately, the cleaning service was still poor. We got tired of constantly going down to the lobby to complain.

The elevator is very slow and very old, stopping at every floor. If you stay on a higher floor, it takes a very long time to get down. Plus, the elevator doesn’t have a sensor — if you have small children, it’s dangerous as they could...