Hôtel de la Tour Eiffel — Hotel in Paris

TERRIBLE EXPERIENCE - BOOK SOMETHING ELSE.

Rooms are much smaller than presented on line.

Noisy - you can hear everything that goes on - crying babies, adults arguing, doors opening and closing, people just walking around.

Hotel is old - floors creak, doors to bathrooms don't work, broken night stands, comforter on beds all stained and should simply be burned. No English channels on really small TVs.

Essentially, no toiletries provided.

When we booked we were told breakfast was included at a nearby cafe - when asked how to redeem, we were told they no longer offer that. False advertising.

They turned off the AC/Fan systems, so it was hot in all our rooms. We asked to have this addressed and were told to simply turn off the radiating heaters in the rooms - this did not help. We asked for fans, but they said no. Told us to open the windows but that was not an option due to allergies - they didn't care.

Employees at the front desk were rude and not helpful. Argued and kept telling us to come back in the morning to talk the manager, but the manager was never there.

Three of our rooms had 2 water bottles when we arrived. We booked a 4th because the rooms were so small and asked for water. They first told us they are only offered complimentary the first night, then changed the story and said they don't offer water and had no idea how the water got in the room.

No accommodations outside the room - just a small sitting area with a few chairs.

Each time we left the building they told us we had to leave the keys to the rooms so they wouldn't get lost of stolen. When we returned, there was often a different person at the desk. We simply asked for the room keys by room number. They handed them over without proof of identity - doesn't seem safe.

Filed a formal complaint with Guest Reservations and Priceline, but they did nothing.

Lots of other options close to the Eiffel Tower and Arc - no need to consider this hotel that is way...

On Wednesday evening of our four night stay, we asked the hotel clerk if he would arrange for a taxi in the morning to take us to the airport for our flight home. He did so, even calling our room a few minutes later to confirm that our taxi would be there at 7:55 in the morning. We got downstairs a bit early on Thursday to check out after which the hotel clerk, the same from the evening before, told us, "Your ride is here." As we got into the taxi, I noted that I had seen the driver delivering a cup of coffee to the hotel clerk when we entered the lobby, but thought no more of it. It was only when we were about a half mile down the road that I realized that our "taxi" did not have a meter attached to the dash and recalled that it had lacked taxi signage on the roof. We were not in a taxi! At the airport he pulled into the secluded parking area where rental cars are dropped off. That's when he told us we owed him 90 Euro. We had paid an official taxi driver 62 Euro on a traffic-jammed Sunday to take us from the airport to our hotel, so we knew that this was extortion. My husband threw a 50 Euro bill into the man's trunk as he grabbed for my luggage. Luckily, we were able to run into the airport lobby and quickly found a crowded elevator. My husband managed to prevent the man from getting into the elevator with us and the other astonished people. It was quite a scare!|I have written to Rick Steves to remove this hotel from its list of recommended hotels. I would not have stayed here without his recommendation and I would never have gotten into an unmarked vehicle if I had not trusted the hotel clerk to arrange for a legitimate taxi pickup. We were scammed by our hotel clerk and his...

On Wednesday evening of our four night stay, we asked the hotel clerk if he would arrange for a taxi in the morning to take us to the airport for our flight home. He did so, even calling our room a few minutes later to confirm that our taxi would be there at 7:55 in the morning. We got downstairs a bit early on Thursday to check out after which the hotel clerk, the same from the evening before, told us, "Your ride is here." As we got into the taxi, I noted that I had seen the driver delivering a cup of coffee to the hotel clerk when we entered the lobby, but thought no more of it. It was only when we were about a half mile down the road that I realized that our "taxi" did not have a meter attached to the dash and recalled that it had lacked taxi signage on the roof. We were not in a taxi! At the airport he pulled into the secluded parking area where rental cars are dropped off. That's when he told us we owed him 90 Euro. We had paid an official taxi driver 62 Euro on a traffic-jammed Sunday to take us from the airport to our hotel, so we knew that this was extortion. My husband threw a 50 Euro bill into the man's trunk as he grabbed for my luggage. Luckily, we were able to run into the airport lobby and quickly found a crowded elevator. My husband managed to prevent the man from getting into the elevator with us and the other astonished people. It was quite a scare!|I have written to Rick Steves to remove this hotel from its list of recommended hotels. I would not have stayed here without his recommendation and I would never have gotten into an unmarked vehicle if I had not trusted the hotel clerk to arrange for a legitimate taxi pickup. We were scammed by our hotel clerk and his...