The worst hotel service ever. So disappointed by the service as well as the facility. I booked two solo rooms with twin bed on Expedia. When I book two rooms with same price and same category, I expect I can get two rooms with similar condition. That did not happen this time. One room was OK, but the other room was cramped with bathroom unlike the photos on Expedia with tiny piece of bed. I asked the night receptionist if there was a mistake. He said nothing wrong, nothing he can do but guide me to write an email to the manager. He would not even talk to the manager right away since three manager does not answer the phone on weekends. I realized this hotel uses the different definition of “twin” bed. “Twin” bed means one piece of bed no matter how big it is. I can be big or it can be small, but all same twin bed. If that bed lies in a room for 1 person, it is “solo” room with “twin” bed. I got a room with smaller than single size bed. I’ve been to many hotels so far, but I’ve never seen this definition and concept of categorization. Night receptionist said nothing wrong because the French tourism committee approved as “solo room with twin bed”. I am regretting my poor choice of this hotel in Paris. Deceiving and poor...
Read moreI'm not familiar with European standards, but in comparison to other regions, this hotel shouldn't be rated as 5-star. The lobby is too small, the breakfast area is similarly compact, and the room was surprisingly tiny. I didn't feel a sense of luxury in this hotel. The shower area was too tight, and the room barely had enough space for a bed. The interior design didn't meet the level expected of a 5-star hotel. The breakfast offered was very modest and limited. Overall, my experience didn't align with a 5-star expectation, and I'm glad I only stayed for one night. On a positive note, the entrance of the hotel has a cute and nice appearance, and the flower decorations on the reception desk were impressive. Despite the limited and below-average breakfast, there were some enjoyable items such as fresh and tasty croissants and a special cinnamon cake. The rooms, although small and lacking in quality interior design, were clean. The hotel's access to some tourist destinations was relatively convenient, not too far away but also...
Read moreStayed here for 3 nights end of Feb / start of March after reading good reviews. ||It is a small boutique hotel that has lovely, clean and modern rooms. The staff are very friendly and welcoming and would imagine they would be very helpful if you were to have a problem. It was also nice and quiet. ||Free access to a safe in the room and complimentary water that gets replenished when the room is cleaned. Mini bar with a fridge but these come at a cost. ||The hotel is a short 5 minute walk to the nearest metro where you can easily get around the city. It is also only around a 10/15 minute walk to the Arc De Triomphe. ||We didn't opt for breakfast as we wanted to eat out in Cafes but it looked pleasant enough.||They ask for a deposit on arrival which is fine and don't forget you will have to pay City tax when you are there too! ||Overall , Highly recommend, good price and would...
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